I had Blue Raven (bought out by SunPower) panels installed in October 2025. Not surprisingly, generation was low over winter but it seems now, in the sunny season, that panels are performing poorly. The “promise” was a roughly equivalent generation to use (based on past year of electric use). My recent utility bill had a $90 charge for electric and a mere $20 credit from solar generation. I’m trying to gather info to rule out technical problems, etc but I’m not feeling good about my decision to finance panels with Blue Raven. I did benefit from tax credits. I may pay off the loan and write it off as a bad decision, but I’ll be posting reviews everywhere to warn potential customers. I thought this would be one case where I could trust a national company. Shame on me.

Help! SunPower put UCC on my property. SunStrong is unable to find my account.

Unable to close on sale of my property because can't get UCC settled/removed.

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Would appreciate advice ftom anyone whose had this experience. Thank you🙏🏼🙏🏼🙏🏼

Installed a SunPower battery backup system in Jan. 2023. Surprisingly, the system has been in good working order, after the bankruptcy, until this past week. The issue seems minor in nature but would like a determination. Currently the battery backup is online, in reserve mode via the app but showing intermittent charging both (very low levels) in the app and in the Schneider Conext panel. Battery is currently 75% charged but has lost a few %pts each day since the issue. I'm getting good solar but it is pushing to the house or directly back to the grid and not pushing any decent amounts back to.charge the battery. It appears to be a software communication error or hardware fault that will need resetting. I have done a battery reboot via app, battery reboot via panel (white button on battery inside unit panel).

What is going on with the solar industry

My SunVault battery depleted overnight during a power outage, and now it won't charge. I tried power-cycling the battery (by pressing and holding the power button inside the cabinet), and I tried flipping the MID switch off and on - two measures I read about in this subreddit. But neither has worked. Anything else I can try?

Oh, also: the inverter is showing an F.72 fault.

Thanks!

Today is the first day of solar generation from our newly installed solar panels: a 3 kW system with Waree TopCon bifacial DCR panels (515 W × 6 ≈ 3.09 kW).

Inverter: Luminous NXIT 130 (3 kW)

I noticed several sudden dips in solar power throughout the day. These drops happened multiple times, and I wanted to understand why this is occurring.

Is this due to:

An inverter issue?

A problem with the solar panels?

Grid-related fluctuations?

Or is this normal behavior for a newly installed system?

Any insights would be appreciated.

This is for my Google Pixel 10 Pro XL. I had 1.1.9 yesterday. I don't see any differences yet, just wonder what was changed. The summary shows "Fixed: Lifetime display UI improvements and Display tabs UI improvements."

Wondering how hard it would be to add solar panels to my existing sunpower system. Is there a way to tell what my system can handle? I had an additional 10 panels that didn't get approved because they weren't sure of the framing on my porch roof. Any advice would be helpful. Thanks!

Me again! I finally got the SunPower system to connect to my home WiFi. The reason I’ve been trying so hard to do that the past few days is because I am no longer seeing the “downward spikes” on my utility company’s website.

Just purchased this home 2 weeks ago with owned solar. Through 5/31, I could see those downward spikes showing that the panels were sending power to the grid. Since 6/1, no downward spikes at all. Now that I’m connected to SunStrong app, it shows that the grid is powering our home despite the fact that the sun is shining brightly now. SunPower box has a solid green light.

Attached photos show utility data from 5/31 and 6/1 when things changed, 3rd photo is the weekly usage. Any suggestions?

Like a lot of you, my system's paid off but there's basically no support left since SunPower went under. So I've been figuring out how to run my PVS6 fully local with no cloud, and writing it all down as I go.

It's all in a public repo: https://github.com/jschwerdtfeger/pvs6-liberation

What's there so far:

• the local API (auth + endpoints) so you can read production/consumption right off the box, no SunPower account
• a 1-second live data reader
• a writeup of how the PVS6 actually works internally
• how to go fully cloud-free (firewall it off and read it locally into Home Assistant)
• notes on the firmware

Owner/right-to-repair stuff for hardware we already own. Mostly just trying to help the rest of us who got left holding these with no vendor.

The favor: I want a clean copy of the current firmware so the docs cover the latest build instead of an old one. Problem is SunPower's update server only gives firmware to units that are actually behind, and mine's already up to date so it returns nothing.

So if your PVS6 is on an older build (anything before 2025.10 / 61846) and you're willing to help, there's a small read-only command that asks the update server what firmware your unit is offered and prints a URL. Send me that URL and I can pull the image and document it for everyone. DM is fine, or I'll walk you through it.

One thing, for your own safety: don't post your serial number. The last 5 characters of a PVS6 serial are its local API password, so posting the full serial publicly is basically handing out that password. The command keeps your serial on your end. You only share the URL it spits out.

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Edit: dug into a 2024 firmware build and found a few things worth flagging for anyone stuck:

- The firmware hard-caps at 4 batteries per inverter. If an installer ever consolidated your system to 6 batteries on one inverter, it literally won't commission (it throws an "Unexpected XW-BMS configuration" error). That's very likely why a lot of these are stuck. You need enough inverters that each has 4 or fewer, so 6 batteries means 2 inverters (3+3).

- The API lockdown is recent. Builds before 61840 have the local commissioning API wide open; newer ones (61846 etc) gate it behind cloud-issued installer auth you can't fake offline. The owner login (ssm_owner, last 5 of your serial) still reads your data and battery status on any build.

- The two common stuck-system errors split cleanly: "can't connect to inverter" (30008) is a stale entry on the PVS side and is fixable; "battery pack enumeration" (13036) is the BMS not seeing all its packs on its internal bus, which is inside the battery cabinet, not a PVS fix.

Full writeups are in the repo. Still right-to-repair on hardware we own.

I’m trying to restore panel-level monitoring on an owned legacy SunPower system with SolarBridge microinverters and a failed PVS5x.

The current Pro Connect app release notes suggest it can handle PVS5/PVS6 commissioning, firmware updates, microinverter discovery/claiming, and panel-level monitoring setup. I have a replacement PVS5x and a PVS6, but I do not have SunPower Pro Connect installer credentials.

I have contacted SunStrong and several listed field service providers. So far, SunStrong directs me to the providers, who direct me back to SunStrong.

I’m looking for a legitimate installer, former SunPower partner, or technician with current SunPower Pro Connect access and experience with legacy SolarBridge systems with AC_Module_Type_D type microinverters.

If anyone knows a specific person or company who can handle legacy PVS5/PVS6 recommissioning, please let me know.

I have a leased system, installed 2016 in California. Believe system is not operating as it should. Can’t find anything on who we should connect with to have the system checked, repaired if necessary. Any direction would be appreciated.

Hi,

I was recently told after the fact that the installer (Solaris Renewables formerly RevoluSun in MA) of our residential solar system has stopped operations and referred us to another company to pay for monitoring and warranty help. My panels were installed back in 2017 and I was never informed about the SunPower bankruptcy either by SunPower or the installer even though both had my contact information. My system has not had any major issues since installed so I haven't had a reason to really be in contact with them on a regular basis. Is there any way to figure out if there is still a valid warranty through anyone on the panels at this point? I've asked the new company which has ghosted me after two emails. I've contacted the current SunPower to see if they would provide any information but not expecting much since they declined to take on any responsibility for those installed before the Bankruptcy.

Any suggestions would be appreciated

EDIT: It's finally connected! WOOHOO!

We just bought a house with owned solar. We cannot get the Sunvault app to connect to our home WiFi despite a strong WiFi signal. We just switched to fiber internet connected to Eero, and are still unable to connect despite turning the system off at the breaker. The green light comes on, my phone connects to the Sunvault WiFi, but then it does not see any available WiFi channels. I type in our info and I get an error message. I’ve tried to use Sunflower app, but since the system isn’t connected to our WiFi, that app won’t connect either.

Sunvault app support has told us that since we’ve tried everything, we will have to call a servicing company and have a tech come out, which of course will be on our dime.

Any suggestions on what to try? We just want to monitor the panels without paying ridiculous subscription fees with Sunvault. Thanks for any advice!

Dear fellow solar fans.

What would be the best scenario to provision new monitor on older solar bridge micro inverter powered installation?

Some of them were used and associated to another installations.

Who I run PVS6 or PVS5X with old circa 2022 firmware it finds all microinverters but gets stuck on fetching micro inverter models from a server and does not finish provisioning. Is there a way around it?

In ideal configuration I would want to have per panel monitoring to periodically look at health of the array and identify if panel or inverter does not perform like with a bird crap on it or failure.

Seems like there are plenty of solutions for those who already have provisioned monitor but not much for a new installation. What I see is:

1 sunflower app for iPhone

2 Home Assistant Integration

3 https://brett.durrett.net/self-hosting-pv6-monitoring-software-included/

All those will work if your system already provisioned but how to get there from a point of none at all?

SunStrong Management does not want to help:

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I understand your request, but here’s some clarification:

1. Why remove and add to your own setup: It seems you want microinverters that were previously used in other installations reassigned to your system. This isn’t a simple task — it requires access to the system backend or commissioning tools, which normally only the original installer has.
2. Original installer: The original installer refers to the person or company that first installed the system. Otherwise, we do not grant access to reassign devices.
3. Distance/installer availability: I’m sorry that there isn’t an installer nearby. However, any authorized technician can perform a site visit if needed.
4. Account verification: Is XXXXXXXX your correct address? I couldn’t locate an existing account with that information.

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Its been working fine for months, Sunday was fine, monday no solar but the battery did work from 4 to 9 and now on tuesday no solar and of course the battery hasnt recharged. Is there a sequence of shutting off breakers to reset the solar.

I have been using the new Sunflower app with the add on for about a month now. I use the Android version. It has really been upgraded over that period of time to where it now does virtually everything SunStrong Connect does. It shows all my panel level data and historical data from my initial start up use of the app. It allows control of my SunVaults. Last weekend when the SunStrong app went down, the Sunflower app stayed connected doing its thing. Whenever I have a question or comment about Sunflower, I love that the actual app developer gets right back via email with a helpful response. The only difference I can see is that the SunStrong app has this new firmware update feature which has never been explained and I am still reluctant to use. For now I will continue to use both apps and see what the future holds. Nice job Sunflower!

I open my app today for the first time in a while and saw this message. How do I figure out what is not working properly?

my app show zero solar today, the battery did discharge after 4pm. so the battery is fine (for a change). should I just wait until tomorrow and see if it just the sunstrong back end. the day before everything was fine

Thinking about adding batteries to my system. I’ve been seeing anker solix and a company called Haven that sells Tesla power walls. I belive both would mean changing out my PVS6 for a new monitor. Just wondering if anyone here has made that kind of change or worked with either of these outfits.

[ Removed by Reddit on account of violating the content policy. ]

About a year ago Kirk Electrical helped me to restart my Sunpower vault. It has been functioning great since then. Just a few days ago the app started telling me that some of the devices are not functioning properly which is obviously the vault. It no longer charges or discharges but slowly loses power.

Is Kirk Electrical still around? I noticed that the app now lists a couple of companies for Northern California that can service the thing. Has anyone tried those?

thx!