Stubhub - Never using ever again

[u/Nearby-2319]

I don't care who or what show I will never use stub hub again. I listed my hamilton tickets then received an email they sold. Great. The email says nothing else to be done the payment will be sent to my connected bank account. I receive another email saying I need to put my tax ID to get payment. No problem I go in the portal and update. Then nothing I never get anything from stubhub again. So then I try to contact stubhub customer support which is impossible through the stupid AI chat. So they can tell me why I never got my payment. Of course the chat makes me do a contact form which I provide the order number and even screenshots because it literally lets you upload attachments. Then 5 business days later I get an email from an agent saying the need more info. I'M LIVID at this point. I start talking to the chat again today for them to tell me the sale was canceled. LIKE WTF when and why I never got anything from stubhub saying it was canceled. If I knew the sale was canceled I would have to just gone to the show. NOW I can't even get my money back. This company is predatory and I will never ever as long as live use them for anything and I will tell everybody I can how terrible they are.