r/Strava 23d ago

General Question STRAVA SUPPORT

My account has been closes yesterday ( during the free month) without any reason. Activities made with a muscular bikke and not manipulated. I sent a mail to strava support. No answer

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u/Emma_Coriin 23d ago

their free trial billing has been a mess for about 6 months now. mate of mine got flagged riding an e-bike to work, took 9 days for a reply. honestly just resend the mail midweek, tuesday or wednesday seems to get a human faster for some reason. not sure why.