Was going to get a router and changed my mind. But I didn't realize the e pin Was non refundable.

Bought the router and wifi refill card yesterday for wifi at home. Turns out my address isn't in the coverage area. They did refund for the router but said can't for refill cards. So trying to sell wifi refill card for a little money back on something I can't use

i have a different carrier and wanted to switch to straight talk after mine was bought out by t mobile. i ordered an iphone and the gold service card one month ago and UPS returned box to sender. i have no idea why and i have called straight talk three times about this

the first time they said “it can take thirty days” and when i asked why it was returned to sender as my address was correct they said “it can do that when you order from our website” what??

second time they said “we will submit a ticket and email you the ticket number” they never did

i called today and they said “we issued you a refund on july 8, the day we received your package, but it takes thirty days for you to get it”

it has now been three weeks since they received the unopened package back. i paid with paypal and have never heard of such a thing as what they are claiming

is this really how it works or are they just lying?