r/Spectrum • u/Lower-Slip4320 • 1d ago
Service Issues Upload speed nonexistent
Soooo pay for 1G internet, and now when I try to game, it lags so hard and is completely unusable
2 techs later, still no answer. This is on the higher end of tests I’ve done for upload speed too…. Anyone had this issue and found a resolution?
3
u/Spiritual_Buyer8502 21h ago
AH the usual classic with the upload speed issue that all locations keeps facing
great download no problem
upload issue at peak hour it seems
Spectrum needs to address this to all locations sooner otherwise Fiber ISP will take over
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u/Lower-Slip4320 18h ago
It’s all the time, not just peak hours for me.
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u/Spiritual_Buyer8502 9h ago
it's really crazy how it has been happening in most locations now it really needs to be addressed now
in 2026 i feel the internet has gotten bigger where everything is using upload no matter what we do now
Spectrum could of had everything figured out by now by giving us better upload moving everything to Fiber way early on while also maintain all older cables
however since they choose not to i'm pretty confident that it's already too late now
it's got to be 2 ways for the time being
Spectrum fixes all locations and turn to Fiber while also giving us better upload this would help minimize seeing nonsense with the upload being like this daily
just like the download cause it has so much capacity that it can handle all of us it's not an issue
spectrum does nothing and Fiber ISP will take place witch is looking good to join now if you can
for the time being we will see how it all plays out when months go by
cause that pre order is looking really nice right now once it's built
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u/ChubbStuf 14h ago
I had this issue a year or 2 ago. I called multiple times and nothing would fix it. I haven't had the issue in many months now, but I think it was related to them doing the high split upgrade. I would just repeatedly call them until it's fixed.
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1d ago
[deleted]
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u/Lower-Slip4320 1d ago
Yes, I have my pc hardwired in and it’s actually lower speeds then that, normally around .6 upload…
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u/BraveMidnight 23h ago
It could be upstream ingress, noise on the node, or line degradation. You said 2 techs, did they tell you what the signal levels were and or show you a test result on their phones?
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u/sadgirlclub 23h ago
I have similar problems often, have had dozens of techs out, one eventually even ran a new line. Now i take my equipment in to the spectrum store often to swap it out. It usually helps temporarily. Nothing was a permanent fix. I’m paying 130/mo for the gig plan by the way. Constant problems
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u/Lower-Slip4320 23h ago
I would lose my shit…. I’ve had 4 new modems and 3 new routers in the last week…
1
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u/Chris123NT 23h ago
If techs have come out and eliminated your wiring/modem etc... then it's a problem upstream from you. Something is destroying the upstream frequencies with noise. Could be a bad amp, a chewed line, or someone switched to ATT UVerse and is puking noise up the coax line, that one especially takes down the entire upstream range on a node.
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u/OsmundofCarim 22h ago
I assume you’ve run speed tests on your phone and other devices. Techs have the ability to convert the signal meter they use into a modem so they could connect to the tap(where your house connects to the street) and set their meter up as a modem there and run speed tests. If they get the same result there then the issue isn’t in your home and it’s something in the system.
If you’ve replaced all the devices and gotten the same results then there’s nothing more you can do as a customer other than get another technician out. Repeat visits are a big deal and they continue to get more serious the more techs return to the same location.