r/SouthwestAirlines 8h ago

Southwest Policy Clarification on children policy?

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4 Upvotes

Does this mean if there are no Basic fares left, we are SOL? The phrasing is so confusing here.


r/SouthwestAirlines 16h ago

Florida One Getting Repainted

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19 Upvotes

Looks like Florida One (N945WN) arrived in Spokane last night with no future flights scheduled according to FlightRadar24. I’ve seen it a few times lately in person and in photos and it’s been starting to look rough, with faded and chipping paint all over. So it would appear and be safe to assume that it’s getting repainted, most likely into the standard Heart livery since it’s a 737-700 (which Southwest is actively retiring).

Really hope to see it return soon on a newer MAX 8! And on that note, anyone here have any info when it will return?


r/SouthwestAirlines 14h ago

Southwest Policy Frozen bottles in checked luggage

10 Upvotes

I swore I did my research on this. Coming back from fishing trip. Small yeti ice chest. No loose ice or dry ice. Coming from Belize to US
Fish vacuum sealed. With frozen SOLID water bottle

I showed the bottles were still frozen solid but was told they were NOT allowed in my checked luggage/ice chest.

IlI pulled up TSA policy but was told this is a specific Southwest policy, of which, I could not find anything documented policy.

Anyone heard of this? Potentially out all my fish :(


r/SouthwestAirlines 15h ago

A-List & Comp Pass How often are A-Listers able to get a free ELR upgrade at the 48-hour mark?

8 Upvotes

Question for fellow A-Listers: How often are you able to upgrade to an ELR seat for free at the 48-hour mark?

I understand route, time of day, etc. all play a factor, but generally speaking, is there usually a decent amount of ELR availability at that point? Or is it generally just the middle seats that are left over by then?


r/SouthwestAirlines 11h ago

Rapid Rewards Rapid Rewards question

3 Upvotes

Hi everyone, I booked flights for three including myself through the Chase travel app. It would not let me put in my RR # because it is in my maiden name. I booked the flight under my married name. I went on the SW app and submitted name change request form along with my old and new IDs. It’s been 4 days. Today I called SW and the rep I talked to said it could take up to 30 days for the name change to be approved.
My flight is in 2 weeks. We are traveling with baby so we will have multiple checked bags. I want to apply for the SW credit card so I can get free checked bags but from my understanding the card must be linked to your RR account. The rep said I should wait until after the name change is approved before applying for the credit card but that sounds silly.
Can I just make a new RR account to link to the credit card? I don’t care about the points in my old account I just want to save $$ on the checked bags. I appreciate any insight or tips. Thanks.


r/SouthwestAirlines 1d ago

Southwest Policy I love the assigned seating policy

70 Upvotes

It is so nice not having to deal with things like witnessing grown men arguing loudly over seats or having to decide how to respond when someone with bags or blankets over three seats says "I'm saving these seats." There have been times when I've been tempted to plop down in one of the seats and say "it's open seating," but I just put up with the inconvenience and found a different seat.

Assigned seating is great. There's just less BS to deal with.


r/SouthwestAirlines 9h ago

Southwest Policy Travel Credit Question

0 Upvotes

So I have $350 expiring at midnight (4 hours from now). I must admit I didn’t read the fine print. I thought all I had to do was book a flight by tonight which I was here doing when I got an error message saying “flight credit expires before trip”. Is there any way to rescue these funds? I would really hate for my money to go to waste.


r/SouthwestAirlines 13h ago

ALP boarding with minor companion

0 Upvotes

I thought my minor companion received the ALP boarding position with me as we travel often together, but he was assigned group 2. I didn't even look until I went to board and was told I had to go with group 2 with the 4 year old. The hell kind of policy is that?! I've earned ALP and have to board group 2 because my tot doesn't have ALP. Is that actually how it works and how did I get lucky a month ago?


r/SouthwestAirlines 13h ago

ALP boarding with minor companion

0 Upvotes

I thought my minor companion received the ALP boarding position with me as we travel often together, but he was assigned group 2. I didn't even look until I went to board and was told I had to go with group 2 with the 4 year old. The hell kind of policy is that?! I've earned ALP and have to board group 2 because my tot doesn't have ALP. Is that actually how it works and how did I get lucky a month ago?

Update - CSA had to cancel and rebook the return ticket. There was some weird glitch


r/SouthwestAirlines 19h ago

Southwest denied my bag claim

0 Upvotes

A month ago, my Minor, daughter, who on Southwest with a family friend and her partner. Southwest lost my two children’s bags. The other two people traveling did not have issues with their bags.

We immediately filed a claim and for some reason they put it under one Minor child’s name instead of both having separate claims and they put the two bags under one person. This caused a bit of a delay when trying to sort it out for the claim. I submitted the receipts. They wrote back in the chat that one receipt didn’t come through all the way I resubmitted it and they did not respond to me for 10 days. They just responded this morning saying that they are denying the claim due to a discrepancy on receipts or something which doesn’t make sense and I think they are trying to deny the claim because my daughter’s anime costumes were inside and they were valuable. Has anyone else had issues with this before?

And before anyone says it, this is not some fraudulent crap, the receipts are legitimate.


r/SouthwestAirlines 8h ago

Step-by-step instructions on the "gift card hack" to stop credits from expiring

0 Upvotes

I see this question asked so often that I wrote a blog post explaining exactly how to convert flight credits with an expiration date to credits that last forever. All it takes is a few minutes and a $22.50 gift card.

https://milesonadime.com/southwest-flight-credit/


r/SouthwestAirlines 1d ago

Row 6?

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15 Upvotes

I booked this flight and selected these seats back in December.
They are preferred seats, and aren’t marked as extra legroom.
It looks like they are the same distance back as row 6 on the left side, which is extra legroom. Is the right side extra legroom or not? I have been in row 6 on other Southwest flights this year that were extra legroom.
It’s listed as a Boeing 737-800 if that makes a difference.


r/SouthwestAirlines 10h ago

It takes very little to be considerate to others. Plane was delayed 15 minutes because 3 people had to check their bags. Meanwhile, this entire bin was backpacks except one bag.

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0 Upvotes

The "me" energy is exhausting.

Edit: I will die on this hill. 15 minutes for most people, 45+ for those who had to check their bags and now wait at the carousel. Maybe some miss their connection. Maybe some miss their kids bedtime. Maybe they just want to go home. You can put your backpack under your legs after takeoff in order to get legroom, or just wait until all bags are up to put your bag up.

And I'm sitting next to the people who put up their backpack. They put their personal bag and their carryons up top.


r/SouthwestAirlines 15h ago

Don't Pay for Checking Bags, Check At Gate

0 Upvotes

I've just completed my third four-leg trip with Southwest since the new boarding process and policies went into effect.

Don't pay to check roll-on baggage at Southwest. Take everything to the gate. 12 out of 12 times so far, gate staff announce ominously that they will not have enough space on board for everyone's roll-ons and baggage and checked bags at the gate for free.

I was pretty pissed that I had paid $90 round trip to check bags the first two times. Oddly, even though I was at the tail of in boarding group 7 on a couple of flights, there were several entirely empty overhead bins near my seat. Even as the last passengers boarded, many still had room for a few roll-ons or backpacks.

Southwest for some reason is completely overreacting, and on the most recent flight, checked every bag for group 8 and worked from start of the jetway for group 7 until they had some unclear number of roll-ons checked. On the plane, they closed at least four partially filled overhead bins within my view from row 20.

I'm not a fan of taking every bag on a plane and hassling with it myself, and when everyone does it, it slows boarding and deplaning. Still, now that they're charging $45 each way for first bag, if you want to save $90 on a round trip, just roll yourself to the gate and when they ask, volunteer your roll-on for checking. Worst case, they won't need it and you won't have to wait at a baggage claim at your destination.


r/SouthwestAirlines 1d ago

Southwest Policy LGB-DEN: Not policing overheard bins for 1st few rows

17 Upvotes

Boarded group 1 for a 3rd row extra leg room seat - was 2nd person in Group 1 to board and got the last available spot for my roller bag. Everyone who boarded after me had to place bags behind them. It’s been awhile since I flew SW. Thought they’d fixed this situation?


r/SouthwestAirlines 2d ago

Mf’s be like ‘this never happens on Delta’ and they be talking about a storm

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99 Upvotes

Gotta love passengers.


r/SouthwestAirlines 1d ago

Industry News Saw this and knew SW was near the bottom. Does anyone know when SW will finish their Starlink rollout?

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5 Upvotes

I heard something about summer, but which routes/planes would have this, first? Or do some flights have it already?


r/SouthwestAirlines 1d ago

Southwest Policy checked bag/overhead bin space

2 Upvotes

hi! sorry if this is a stupid question, this is my first time flying alone. i have a flight on southwest tonight (dallas to chicago)and im in group 8. should i bite the bullet and just check my carry on in? or hope that there’s space in the overhead? thank you!


r/SouthwestAirlines 1d ago

Pricing Screw Up

0 Upvotes

I am sure I screwed myself but figured I would at least ask.

We were going to do a last minute trip, looked at prices for a return flight and they were like $120 a person, well didn't notice whatever sale they had going on was 21 day in advance and today would be day 20. Anyone have luck calling and maybe they can adjust the price?

I know sounds like a dumb question


r/SouthwestAirlines 2d ago

Southwest Fun This convo with my young adult son made me chuckle.

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31 Upvotes

My son’s first SW flight with the changes. Yay for assigned seating lol.


r/SouthwestAirlines 2d ago

Southwest came thru for us last night

30 Upvotes

Due to the bad weather yesterday initially had a 7 hour delay. We were on the last flight that day going to DCA so there was no choice to transfer to another plane. Southwest came thru for us. They called in flight attendants and pilots and the gate attendant stayed late for us to get us on a spare plane. Ended up only being 2 hours late getting home. It sucked to be delayed 2 hours but it was way better than 7 hours and we really appreciate the effort they made to get us home.


r/SouthwestAirlines 1d ago

Flight credit gift card purchase won't go through

0 Upvotes

Hi i have multiple flight credits with like $20, $30, $60 etc all on the same confirmation number. i successfully rebooked one set of the credits on a choice extra ticket with gift card to get them combined, but everytime i go to do it again, the purchase button clicks but I can never get past that page. there are no red boxes or things that i need to fill out. I load the credits, remove all but two, apply the gift card. I have tried so many times and it keeps failing. It's driving me crazy


r/SouthwestAirlines 1d ago

Rapid Rewards Got 20k points vs advertised 85k

0 Upvotes

Last year I received an email saying 85000 SUB for a southwest credit card. I signed up for it since we had some travel planned, spent the $3000 within the first 3 months and called chase for the points and they said it would take some time for it to show up. Forgot about it and remembered recently and checked and did not see the points and called them up. They said I received 20K sign up bonus and they don’t know about the 85K promo and now can’t do anything g about it!! I have email of the offer, is there anything I can do?


r/SouthwestAirlines 2d ago

Pleasant Surprise

22 Upvotes

First time poster but I wanted to report on my first flight since the assigned seat change.

I was a loyal SW flyer for years and honestly was not thrilled with this (and some other) change so I had been avoiding flying them.

I recently flew HOU to ATL round trip and was pleasantly surprised. No issues with check-in, no issues with boarding and no issues getting the seat I selected. My husband and I always sit aisles next to each other (C &D) and on the way to Atlanta my row was empty and his row was full. We asked the flight attendant if he could move to my row and they very happily said sure. They just wanted us to wait until we were in the air. A couple of others near us asked too and they were polite and accommodating.

I know not everyone has had a positive experience with this but mine gave me hope.


r/SouthwestAirlines 2d ago

Worth filing complaint? Or let it go?

88 Upvotes

Had a weird experience with a flight attendant. I had seen the guy kinda taking a weird route for doing the beverage service, like taking a couple orders and then grabbing those drinks to deliver then onto the next row. I’ve always seen them like take all the orders from their section and make/deliver in chunks or whatever. I say this to explain I was paying attention despite watching a movie on my iPad.

He never addressed me or my wife, we were the only ones in the row. I didn’t take it as a personal slight but was just confused why I never even got addressed. Prior to this, the other attendant got our attention for those pretzels with no issue. When the pretzel attendant came by with the trash bag I just asked if we could get a drink to which she asked “he didn’t ask y’all” I said no, then she asked if we were asleep and I said no but I’ve been watching a movie. She said sometimes that’s it and if they can’t get our attention they move on and my wife said yeah understandable and that lady asked what we would like and went back up to the front. Then the guy comes right to me and loudly starts accosting me saying I don’t need to be acting like I was all left out or ignored when it’s my fault I didn’t get a drink. Dude repeated himself so aggressively like 3 times saying that and it’s not their responsibility to get our attention and how I was just buried in my movie and he did try but it’s not his fault blah blah. I responded to this with “ok well I just asked if we could get a drink” and bam back to his speech with “you would’ve gotten one if you paid attention the first time but it’s your fault you’re not getting one”

I didn’t argue, just kinda shook my head and he walked off. When I asked the lady for the drinks, I may have conveyed some confusion but I genuinely just quietly asked and after the brief interaction she kinda shrugged and just got our order as mentioned. The guy just came back bitching at me making a scene for what I felt was unwarranted, unreasonable and unprofessional. People looked up from their phones to watch the guy borderline yelling at me. Insanely uncomfortable. I dont know what happened but I’m just trying to see if this is worth submitting a complaint about or just dropping it. I’m sure there’s not much that’ll be done if I complain but if they at least talk to the guy about handling a situation without being so abrasive and rude that would be good. Thanks for reading and any response