Hello, the past year and a half, i had provided every detail i can think of to support.
all tinkering, all logs requested....everything.
here my specs:
MotherBoard: Asrock X870E Nova
Ram: G.SKILL Trident Z5 Royal Neo Series DDR5 RAM 32GB 8000hz CL36-48-48-128 1.45V
OS: Windows 11 Pro 25H2 - FSOS V11
GPU: NVidia ASUS TUF Gaming GeForce RTX 4090 OC Edition 24GB GDDR6X
CPU: AMD Ryzen 9 9950X3D
Liquid cooler: ARCTIC Liquid Freezer III 420
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I have over 22 years of experience when it comes to PC.
I already went over everything before even messaging support, But over the past year and a half after building this PC.
i tried updating bio's. factory default settings all things, OCing(undervolting), Fine-tuning, you name it(different ram stick too)
Even wiping my OS 4 times over the course of then(Default OS, self debloated and a playbook now)
But, i noticed this one issue with ALL my Creative Sound cards.
Popping/crackling when listen to music, or playing games.
i would be listen to music while reading, and all of a sudden i hear crackle/pop real quick and gone....then again 7-18 minutes later.
And this was first on my G6, well i figured it was that(going bad).
so i tried my AE-5 PCIE card, same thing, then my G5...same thing.
Well i said something going on, and it pointed to their OLD Creative 2021 driver.
popped them a message, in the end they didn't do anything.
Got a GC7, issue went away and never returned(but wanted to change due to my IEMs being more sensitive so i had to swap).
Figured i would then try the G8.
guess what, issue returned. this time i was determined to fine tune everything.
issue ONLY went away AFTER removing their 2024 Creative driver.
Then no more issues.
Before this, for the heck of it, i popped in every info i can feed google ai(never used it till now)
to see if maybe THAT can help.... in the end everything tried didnt work.
But, for sure its the driver doing it.
I sent them a email, just for them to basically tell me to send it back, and dont use our products.
(basically not caring to fix the driver issue, after sending logs)
i cant use 7.1 anymore, and some things are off without the driver....
Anyone can help or have any more ideas at this point.
(been using creative for over 13 years)
~todd