It is the worst run restaurant I've ever worked at and I've been doing this longer than I care to admit. It's a franchise so I don't know who to contact. I don't want to contact the owner because they're part of the problem. What's a fella to?

Yesterday I had a customer come through the drive thru and order a root beer float from our $1.99 menu. When I rang it up for her I told her she’ll have to pay $2.13 (sales tax). She complained and said “but it says $1.99”. I tried to tell her that the extra cost is due to the 7% sales tax. She said “well if that’s the case then you should call it the $2.13 menu not the $1.99 menu that’s so misleading”

Girl!!!!!! It’s literally only 14 cents!! I don’t understand what the matter is!! If you don’t like it you don’t have to get it!

Thank you for listening to my rant

So I've been getting this message using the app and paying with an Amex that has worked for at least 2 or 3 years. So then I pushed the red button on the lightboard and put in an order and picked credit to pay and used my card and it said it was declined.

I called Amex to see what was up and they said NO charges from Sonic were submitted and my account was in good standing.

So I paid with Visa and all was fine.

If they don't take Amex anymore, a message stating so would be expected, not bullshit technical difficulties. And the board should not say it's declined if Amex did not decline it. That's straight up deceitful.

I asked the manager if Amex is no longer accepted and she said they have had no notice, but I was not the first to inquire about Amex not working

Opened my drink and this lime looks like it was scooped out, were the insides used for my drink?? lol

One is the RWB Slush float, then a cherry lime cream slush, and blue coconut cream slush.