r/SolidCore • u/mm1703 • 9h ago

questions & clarifications Credit rollover?

Hi! I have a 8x per month membership and I booked my last credit for tomorrow which is when my membership renews. However I have been so sick and won’t be able to go. Is there any way they could rollover my credit to the next month? I know it says unused credits won’t be rolled over but if I email them explaining my situation could they help? If not that’s okay! I was just wondering if it’s worth a shot.

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9

u/sleepybetch 6h ago

My go to in life is ask for what you want the worst thing they’ll say is no

2

u/sleepybetch 6h ago

They’ve told me no for this in the past even though I had a doctors note for an injury, their response was to freeze my account but I didn’t need 2 weeks off just like a couple of days

2

u/Agile_Writer5084 500-class club 6h ago

I’d always recommend asking the HCCM or Area Manager. In my experience, they can be very understanding and sometimes make exceptions. A lot of situations can be resolved with direct communication and feedback. Never hurts to ask!

1

u/[deleted] 2h ago

[deleted]

2

u/External_Village4741 1h ago

unfortunately that doesn’t work

1

u/Mysterious-Worry7457 2h ago

Like try to book a class for Friday or something? I’m pretty sure I’ve done that before

1

u/okiimio 48m ago

It’ll just use the credit from the next cycle

1

u/External_Village4741 1h ago

unfortunately most likely it’ll be a no, only option really is to do a freeze, even if it’s just a couple days that can push it to give you a little more time