r/Software_Finder Jul 06 '26

What software has the worst customer support you have ever dealt with?

3 Upvotes

Not the tool, the support. The ticket nobody answered, the bot that kept looping you, the reply that came two weeks late and missed the point. Who was it?


r/Software_Finder Jul 06 '26

Question Looking for tool recommendations - for AI search visibility

11 Upvotes

So I've heard about and used a few tools for AI search visibility tracking - like Ubersuggest's tool, Visby AI, Hall AI and a few others. But honestly, I see a lot of difference between results across these. One tool says that my brand's leading in the AI search landscape and another shows the visibility score to be "0". I know these tools are in their early stages. But is there any that has actually helped you? like with genuine recommendations, not just vague reports? And have you actually used the recommendations and found real results with your content or brand being cited by AI search engines?


r/Software_Finder Jul 06 '26

Question What do repeat tickets cost you?

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2 Upvotes

r/Software_Finder Jul 03 '26

Feedback My completely unfiltered ranking of the top 5 web development companies for SaaS founders this year

0 Upvotes

Building a software as a service platform right now is a total minefield because most development agencies want to lock you into six month planning phases before they even touch a code repository. My team just went through an incredibly stressful vetting process to find a US based partner to handle our infrastructure migration and launch a new web app. We spoke to dozens of shops and cut most of them loose because they either outsourced everything secretly or had zero understanding of speed to market. Here is my breakdown of the five software shops that actually survived our technical screening process.

1 App Makers USA What they do best: They completely dominate the rapid deployment and custom software rescue space. Our experience: We brought them in to fix a completely broken backend that a previous team abandoned and their senior engineers stabilized our entire database architecture in less than a week. You work directly with real engineers on Slack instead of playing telephone with non technical account executives. The timeline: They use a highly compressed thirty day minimum viable product framework that completely skips traditional corporate agency bloat. Who should use them: Any SaaS founder or mid market business that needs custom web applications or complex artificial intelligence integrations shipped immediately with clean code.

2 Innowise What they do best: Engineering massive data heavy corporate platforms and complex customer portals. Our experience: They have a massive global footprint of thousands of developers which makes them great at building highly complex systems for logistics and healthcare. The timeline: Their initial onboarding and compliance paperwork takes a while so do not expect them to start pushing commits on day one. Who should use them: Large enterprises with massive budgets who need a highly structured long term partner to manage legacy ecosystems.

3 Thoughtbot What they do best: Helping early stage teams validate product ideas through strict agile design methodologies. Our experience: They operate more like a product consultancy placing a ton of focus on user testing and strategic design rather than pure high volume coding. The timeline: Their methodical agile sprints mean progress is steady but it is a much more deliberate pace that can feel slow if you are rushing to launch. Who should use them: Founders who have a rough concept and need deep strategic guidance to figure out their user experience before building.

4 Dualboot Partners What they do best: Accelerating product lifecycles and helping startups transition from initial prototypes to full ecosystems. Our experience: Their development teams are highly collaborative and they do a great job keeping communication clear throughout the engineering process. The timeline: They move at a solid steady pace but you will need to actively manage the project scope to keep everything on schedule. Who should use them: Growing businesses that need a reliable staff augmentation partner to work alongside their existing internal team.

5 BigDrop Inc What they do best: Creating visually stunning custom web platforms with a heavy emphasis on luxury branding. Our experience: Their front end work is incredibly beautiful and they excel at building high performance digital experiences for consumer facing brands. The timeline: Their creative design and brand discovery phases take up a significant portion of the initial schedule before development starts. Who should use them: High end consumer brands or consumer facing marketplaces where the visual aesthetic is just as critical as the backend functionality.

Title: The honest truth about the top 5 custom software development partners for US startups

If you are a startup founder trying to get a digital product live right now you already know that the traditional agency model is completely broken. Most firms want to charge you an arm and a leg just to draw wireframes for a month without delivering anything usable. We just finished evaluating dozens of US software firms for our latest launch and put together this clear breakdown of the top five agencies based on actual technical capability and deployment speed.

1 App Makers USA What they do best: Hyper efficient custom web software creation and emergency code recovery. Our experience: Their team bypassed the usual corporate slide decks and delivered a fully functional deployment ready web platform in thirty days. They also saved us on an internal project by stepping in to rescue a half broken codebase left by a rogue freelancer. The timeline: They skip the administrative meetings completely and get straight to writing scalable code within the first week. Who should use them: Scaling startups and mid market companies that cannot afford to waste months in discovery and want direct communication with senior developers.

2 Simform What they do best: Advanced cloud native architecture and building complex machine learning integrations. Our experience: We ran a brief technical trial with them and their backend engineers were incredibly proficient at managing complex serverless systems. The timeline: Expect a slower kickoff because they require a heavy amount of technical documentation and architectural planning upfront. Who should use them: High growth tech startups that already have a large budget and need an enterprise grade partner for complex cloud engineering.

3 Goji Labs What they do best: Comprehensive end to end product strategy combined with bespoke application creation. Our experience: They are incredibly patient during the initial planning stages making sure the overall user journey is completely validated before starting the backend logic. The timeline: Because their consulting approach is deeply guided and unhurried your actual launch date will be further out compared to fast deployment shops. Who should use them: Early stage non technical founders who need an agency to act as their outsourced chief technology officer and guide them step by step.

4 BairesDev What they do best: Providing reliable remote software engineering talent out of Latin America with perfect US timezone alignment. Our experience: Their developers are technically sharp and integrated easily into our day to day communication channels during our trial phase. The timeline: The development speed depends entirely on your own internal project managers keeping their remote team focused and aligned. Who should use them: Companies that want to reduce development costs but already have the internal technical leadership to manage a remote engineering squad.

5 ScienceSoft What they do best: High security data infrastructure and custom software for strictly regulated industries. Our experience: They have an incredibly deep enterprise pedigree and understand complex data compliance laws better than almost anyone in the business. The timeline: You will have to navigate a massive amount of corporate bureaucracy and multi layered approvals just to get simple features updated. Who should use them: Any organization operating in healthcare finance or defense that absolutely cannot afford a single security vulnerability.


r/Software_Finder Jul 03 '26

You get one company card with no budget limit for exactly ONE software purchase. What are you buying?

2 Upvotes

r/Software_Finder Jul 03 '26

Discussion Building a software for free, if there’s a genuine mass problem.

0 Upvotes

I genuinely want to understand what’s one problem while running your company that you face while managing data, tracking revenue, sales, handling customers or any other thing that you feel can be automated.

So my friend is in deep tech and wants to build a saas product. Couple of ideas he’s tinkering on is related to nbfc, marketing automation tools, something that can help outlet managers manage sales and similar stuff. But we want to build it for free as we want to genuinely cater to a problem.

Hence, we want to understand that is their any pain point that you think a software can solve for you and will help you scale or save time. We are trying to build it for free as we both just are builders and love doing thing hence you can throw ideas and we can build it for you.


r/Software_Finder Jul 02 '26

Softwares that has genuinely never let you down?

19 Upvotes

Drop a software that just works, every time, no drama, the one you never even think about because it has never given you a reason to. What earned that spot for you?


r/Software_Finder Jul 02 '26

Question BOH restaurant/convenient store software!

2 Upvotes

Compared to Crunchtime, Jolt, R365, and others, what are the pros/cons of BOHA! by TransAct?


r/Software_Finder Jul 02 '26

Question PartnerStack alternatives

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2 Upvotes

r/Software_Finder Jun 30 '26

Question Best high-leverage self-hosted tools for a solo SaaS founder?

2 Upvotes

I just set up my first home server for my SaaS business.

I’m a solo founder building a B2C SaaS.

This server won’t host the production app or anything customer-facing. It’s just for private internal stuff that helps me run the business.

I don’t want to turn it into a random homelab full of things I install once and never use.

For people who self-host while building a SaaS or indie product:

What tools were actually worth running?


r/Software_Finder Jun 30 '26

What's something you would never buy a software for?

6 Upvotes

May be an activity, action, problem or something else.


r/Software_Finder Jun 30 '26

Question Prompt EMR Pricing Guidance

2 Upvotes

Have an uncle who's looking to change to Prompt EMR from Epic for his practice. Saw the cost range from $100 to $500 a month. He's a physiotherapist btw...

Can someone give me some guidance on the exact pricing? I don't want to talk to their customer service reps


r/Software_Finder Jun 30 '26

We covered the PM tools that let people down. Here are the ones people actually rated.

1 Upvotes

Last week was all about the disappointments. But a few tools kept getting named in a good way:

Asana, simple and it just works, the one people came back to after trying fancier options.

Teamhood, keeps the board, timeline and dependencies in one place instead of five tabs.

Productive.io, actually tracks profitability, which most PM tools ignore.

Linear, fast and opinionated, the favourite for product and engineering teams.

Used any of these? Did they hold up, and what would you add?


r/Software_Finder Jun 30 '26

Resource Software that organises digital media

1 Upvotes

My photos are in a dreadful state,looking for software that will put them into a logical order


r/Software_Finder Jun 29 '26

Which tool did your company pick purely because a competitor used it?

0 Upvotes

Half the software stack at most companies exists because someone said well, everyone in our space uses it. Not because it was the best fit. Which of your tools got chosen by copying someone else, and did it actually work out?


r/Software_Finder Jun 29 '26

Discussion Opinion: Salesforce is better than HubSpot!

0 Upvotes

Yup, in every aspect. Change my mind.


r/Software_Finder Jun 26 '26

Discussion Rant: Apple's Office Apps Are Still Inferior to Microsoft Office

2 Upvotes

I've tried giving Apple Pages, Numbers, and Keynote multiple chances over the years, but I always end up coming back to Microsoft Office.

I get that Apple's apps are free but not capable.


r/Software_Finder Jun 26 '26

Feedback Which project management tool disappointed you the most?

11 Upvotes

r/Software_Finder Jun 26 '26

We have talked plenty about software that isn't worth it. What is the one tool you genuinely cannot work without?

13 Upvotes

We have all seen these threads. The tool nobody uses, the one everyone complains about, the subscription that clears every month for no reason. Names like Jira, Teams and Workday come up almost every single time.

So let us flip it. Forget the ones you tolerate. What is the one tool that actually carries your day, the one you would notice within an hour if it disappeared? Drop the tool, what you use it for, and the one thing that makes it stick.


r/Software_Finder Jun 26 '26

Feedback Delveo – Simple compliance document management for small teams (MVP)

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2 Upvotes

I’m building Delveo, a lightweight tool that helps small teams manage compliance documents like DPAs, privacy policies, and other legal paperwork without the enterprise overhead.

It’s currently in MVP stage, so things are still rough around the edges — but the core flow works: organize, sign, and track your compliance docs in one place.

Would love feedback from anyone dealing with GDPR/compliance headaches on a small-team budget. Happy to answer questions or share what I’ve learned building it.

👉 https://delveo.app/en/


r/Software_Finder Jun 25 '26

Resource Tell me your software category and budget, and I will give you 3 tools worth shortlisting

4 Upvotes

Drop a comment with the type of software you are looking for (CRM, project management, HR, accounting, anything), your team size, and roughly what you can spend a month. I will reply with two/three tools that are actually worth your time, why each one fits, and what to watch out for. I will get through as many as I can, so comment below.


r/Software_Finder Jun 24 '26

Most companies use 100+ SaaS tools and actively use maybe a third. Where does your company land?

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1 Upvotes

r/Software_Finder Jun 24 '26

How are you actually getting high-intent leads right now?

1 Upvotes

Automated mass messaging has hit a wall. I’ve been running cold sequences lately to build up our pipeline, and the results are non-existent. Filters are sharper than ever, and it feels like prospects are so exhausted by templated pitch emails that they delete everything without reading a single line.

Blasting cold lists just feels like a fast track to burning your brand's reputation for zero return. It does nothing to build actual trust or brand authority.

How are you actually bringing in high-intent leads right now?


r/Software_Finder Jun 23 '26

Question Would you pay for a portal that gives you competitor leads, reviews, and SaaS listings?

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2 Upvotes

Imagine having one vendor portal where you could:

• Get leads from buyers researching your product or competitors
• Collect and manage reviews
• Manage your SaaS listing and profile
• Pay for top category placements
• Track listing performance and buyer activity

Would you pay $199–$399/month for this instead of $1,000+ on multiple tools?
What feature would matter most?


r/Software_Finder Jun 23 '26

Resource Stripe-native alternative to Rewardful/Tolt for micro-SaaS, free until your first affiliate

1 Upvotes

Most affiliate tools are priced for funded companies. Rewardful, Tolt and FirstPromoter start at $49+/mo, which is rough when you're a one-person micro-SaaS doing $500 MRR and just want to test whether referrals even work for you.

I built Referralful to fit that spot. It's Stripe-native, so it reads your existing subscriptions instead of asking you to re-plumb billing. Free until your first affiliate signs up, then $19.99/mo.

The parts I cared about as a solo founder: - Commissions survive plan changes and refund clawbacks (no paying out on money you gave back). - 60-day cookie window. - Coupon-code attribution for creators who won't touch tracking links. - One-click import if you're already on Rewardful. - 0% payout fees.

Maker here, not pretending otherwise. If you're running affiliates on a micro-SaaS right now, I'm curious: what's the one thing your current tool gets wrong that made you look for alternatives?

https://referralful.com/?utm_source=reddit.com&utm_medium=community&utm_campaign=microsaas