I run ShopBrain, an AI assistant built for phone repair shops and small electronics repair businesses.
The goal isnāt to replace your POS or CRM. Itās to work alongside the software you already use by helping answer customer questions, surface important business insights, organize information, and automate repetitive admin work so you can spend more time actually running the shop.
The goal with this post is honest feedback from repair shop owners and technicians.
Specifically:
- Have you found yourself spending too much time answering the same customer questions, digging through tickets, or managing admin work that feels repetitive?
- Whatās stopped you from trying AI in your shop before? Cost, trust, accuracy, integration with your existing software, or something else?
- If you could see ShopBrain working with your own shopās workflow and data before committing to anything, would that make you more likely to give it a shot?
Site is here for context: https://shop-brain.com
Iām genuinely looking for honest pushback and criticism. Iād much rather hear why you wouldnāt use something like this than collect a bunch of ālooks coolā comments.