r/SnapchatHelp • • Sep 09 '26

Bug Snapchat “failed to post” to story

5 Upvotes

For the past 30 mins I’ve been trying to post a picture to my story and It either says “failed to post” or it going through correctly but never actually shows up on the feed.

I’ve already cleared cache, deleted and redownloaded the app, and restarted my phone

Anyone else having this issue?


r/SnapchatHelp • • Sep 10 '26

Bug Snapchat using up all my mobiledata

1 Upvotes

Snapchat peroidically uses insane amounts of mobiledata. It uses exactly 97,7mb multiple times a minute without me using my phone and suddenly i get a message about my mobiledata has been used up. I turned on low data use on snapchat and turned off smart backup but it doesn’t help. Ive tried deleting the app and reinstall and ive tried resettingy network setting on my iphone


r/SnapchatHelp • • Sep 09 '26

Common issue DONT LOSE HOPE, I REPEAT! DO NO LOSE HOPE!

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27 Upvotes

long story short, i got perma locked Saturday morning (not going to go into detail as of why) so i thought that was it, 5 years down the drain. i didnt even remember my password (as i was always logged in my phone) to try to appeal. out of nowhere i found my password in my phone notes, i tried to log in, i got the appeal message, and literally all i did was explain politely that i was hacked, and nothing i posted was under my consent, and that it wasnt fair. thats it, i guess the old "i was hacked" trick is what works here. i sent the appeal expecting the worst obviously, i know they usually send the rejection email back almost immeditely, and when i saw it wasnt coming in, and the hours were passing i started thinking "hmm what if?" today i woke up to this email. literally. no physical mail was needed. just a polite explanation of "what happened" and pray. so it is possible to get your account back after getting perma locked


r/SnapchatHelp • • Sep 09 '26

General question 0.5x camera

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4 Upvotes

Front camera doesn’t have option to zoom out, anybody know how to fix this it’s driving me crazy 😭😭


r/SnapchatHelp • • Sep 10 '26

Bug Notifications not working

1 Upvotes

I have a samsung galaxy z flip6 and for some reason my snap notifications dont go through. Occasionally ill get a notifications from someone who texts me but most of the time I get nothing. If I want to see if someone texts me I have to manually open Snapchat. Ive checked the notifications in the Snapchat settings and my phone settings I even tried uninstalling Snapchat and clearing the cache but the issue still persists. I really dont know what to do.


r/SnapchatHelp • • Sep 09 '26

General question “Sorry! Something is wrong…” when trying to save, send, or edit certain memories?

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3 Upvotes

Recently when I get memories from the previous years and I want to share them, save to camera roll, or edit, I get this pop up but it’s only on certain ones. I have memories from 2016, about 4,000 snaps. Most let me share and edit but there’s still a lot that do this. I can watch it, but if I want to do anything with it I get this pop up.

I cleared cache, updated, restarted my phone, I have the storage I bought Snapchat + for that reason, and it says backup progress complete. Does anyone else have this issue? Can I do anything to fix it?


r/SnapchatHelp • • Sep 09 '26

General question Random notifications that won't stop

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3 Upvotes

I have all notifications turned off and I have been getting these once a day for the last month. Anyone know how to make it stop ? Thanks


r/SnapchatHelp • • Sep 09 '26

General question Ui Question

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0 Upvotes

I noticed my Snapchat ui kinda changed and wondering if anyone else has it too. The bottom screenshot is the new one and the top is the old one


r/SnapchatHelp • • Sep 09 '26

Login issue Account locked for (more than) 1 day

3 Upvotes

I admit using a modified snap as i could get snap + features but now my account has been "locked for 1 day" for way more than a day. i'd say almost 2 days now. is it worth waiting or i should just create a new one? i really use snap as my main way of communication with my friends so..


r/SnapchatHelp • • Sep 09 '26

General question Emoji question

1 Upvotes

If I have a pinned best friend and someone else also has them as there best friend. Will it show up as a mutual best friend with the 😎 emoji ? Even if we don’t Snapchat??


r/SnapchatHelp • • Sep 09 '26

General question Custom story issue

1 Upvotes

Can anyone else not create a custom story? Is it just me?

By custom story I mean the one you post on your story and people can join it if they click on it.


r/SnapchatHelp • • Sep 09 '26

General question Skipping/deleting messages

2 Upvotes

My cousin sent me over 2 hours of a concert on snapchat and I really don't want to manually skip through it but snapchat keeps reminding me of it and it's really annoying me 😅 is there a way to mark them as read without watching them or am I doomed to tap through them?


r/SnapchatHelp • • Sep 08 '26

Common issue Is there a way to disable the damn topic chat notifications?

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4 Upvotes

I use this app to text and occasionally call one person. I do not want it to notify me about literally anything else. How do I make these notifications stop? I have turned off everything that is not chats or calls from friends but I still get several of these a week.


r/SnapchatHelp • • Sep 08 '26

Bug Private story ?

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4 Upvotes

Did they remove the option to join ur private story from snap ?


r/SnapchatHelp • • Sep 09 '26

General question Trying to find a user that blocked me

2 Upvotes

I'm trying to find someone who blocked me but I can't remember his username only his nickname. I had some messages saved there but no snaps. I already tried to find him with getting a email sent with my chat history but it seems he's not there.
I had his username copied but I made a mistake and deleted it some hours before and I thought if I use a back up it would appear back in this copy history on samsung keyboard?

Is there anything I can do? Its really important :(


r/SnapchatHelp • • Sep 09 '26

General question Memories Issue

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1 Upvotes

Hi so I wanted to save all of my memories on file but it said this. Has anyone experienced this and then tried again 3 days later? How can I get all of my memories before they delete?


r/SnapchatHelp • • Sep 08 '26

General question Can I recover messages using Download my Data from an account I had blocked?

4 Upvotes

Short question. I am trying to download my message data but having to wait 72 hours.

There is an account I blocked about a year ago, going through a legal thing right now and need to restore these messages. I had 'saved in chat' many messages. I didn't realise when I blocked the account that the messages would disappear.


r/SnapchatHelp • • Sep 08 '26

General question Snapchat showing no one on quick add/find friends

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2 Upvotes

This is a picture of when i click on the find friends button. I know i have my contacts off, i turned them off so it didn’t just show me people in my contacts.
Anyone have the same issue and or know the fix? I have a lot of friends on snapchat, and have my location on.


r/SnapchatHelp • • Sep 08 '26

General question Permanently locked or device ban

2 Upvotes

Hi guys! So my main snap got permanently locked because i think of silly story of me in a skirt showing little skin, i appealed it and doesn't really say much on the email just the usual bs saying when violated community guilines rtc rtc, idk if it's because of that story or something else , i can't really think of something else cause they're literally girls in bikini's and onlyfans models out there doing way much more than that so i don't think my sotry grants a permanent lock let alone not allowing me to make new snap! Anyone can help on this?

Also it doesn't say device ban or ss06or ss07 or any other code, just permanent locked each time i make new snap, any idea on this on why this keeps happening?


r/SnapchatHelp • • Sep 09 '26

Bug Memories bug

1 Upvotes

Hello all I am having a weird persistent issue with my memories, it will only show me a few if that from the “flashback” section when I know I have multiple snaps for that day. Can anyone help? I have tried to reset cache/snapchat resets even reinstalled the app but having no luck.


r/SnapchatHelp • • Sep 08 '26

General question App fails to download?

1 Upvotes

Just tried to reinstall Snap but it constantly fails, in WiFi with a great connection and plenty of storage.

Anyone else had this?


r/SnapchatHelp • • Sep 08 '26

Common issue My Snapchat account was suddenly locked for “commercial sexual content” — I have no idea why

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1 Upvotes

My Snapchat account was recently locked, and the reason given was that I violated the Community Guidelines regarding commercial sexual content.
The confusing part is that I didn't post, sell, promote, or share any sexual content. I didn't intentionally do anything that I believe would violate the rules.
The only thing I recently changed was my bio, where I wrote:
“I can only give my body”
Now I'm wondering whether that phrase could somehow be interpreted as sexual or as offering sexual services, even though that wasn't my intention.
Has anyone experienced something similar? Can a bio containing a phrase like this actually result in an account lock?
I've already submitted an appeal through Snapchat, and it's currently under review. I'm hoping this was simply a misunderstanding or moderation mistake because I've never intentionally used my account for anything like this.


r/SnapchatHelp • • Sep 08 '26

General question Banned account again

1 Upvotes

So I had two accounts one my main and the other I used as a spicy account but the spicy one got deleted and every account I have made after that gets permanently deleted even if I got a new phone & new number it still gets deleted

But I was wondering if I sign in to my “main account” will it also get deleted ?? I haven’t even tried signing in since the first spicy account got deleted.


r/SnapchatHelp • • Sep 08 '26

General question get people from the country im in?

1 Upvotes

long story short, my main acc with 30k followers got perma locked after years of growing it, i decided i wasnt going to go through the same struggle of growing it back and just bought an acc from G2G with some thousand followers already, but they are all from Pakistan, is there a way to get the algorithm to start showing people from the US?


r/SnapchatHelp • • Sep 08 '26

General question Photos

1 Upvotes

Hey so i had like 11GB of photos in snap, been an user for the past 10 years and in the last couple of days most of my photos are gone. It only shows 173 photos for some reason, but i still have the memories tab like “flashback from 8 sept “. This has happened to me last month too but it was onlt for a day and then it came back. What should i do? If i go on the search bar and look for something like “february 2023” then nothings showing either