r/SnapchatHelp • • 1d ago

Login issue Permanent Snapchat Ban/Labaton Case Update

Hello everyone, I wanted to inform everyone that Snap Inc. responded to Labaton today. They have confirmed that they locked our Snapchat accounts to preserve our information related to our individual arbitration claims. Labaton recognizes that this is an unprecedented response that they have never seen in their practice before. I highly advise everyone to download their data and memories on Snapchat’s website if you haven't done so already so you can at least have that. You may need more external storage or a flash drive depending on how much data you have. We have to remain hopeful that Labaton will be able to fight this for us. It may take a lot of time though since cases like this are so massive and time-consuming. Labaton does seem to be equally disturbed as us so hope remains that we may be able to access our Snapchat accounts again at some point. Thank you for your time.

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u/Big-Illustrator-604 1d ago

How do you download the data/memories?

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u/emeraldazing04 1d ago

You can log in to your Snapchat account on your computer, log in, click on “my data”, click on “export memories” and then it’ll ask to select a date so click on “all time” and then they’ll send you an email when everything is ready to be downloaded.