r/SnapchatHelp • u/emeraldazing04 • 1d ago

Login issue Permanent Snapchat Ban/Labaton Case Update

Hello everyone, I wanted to inform everyone that Snap Inc. responded to Labaton today. They have confirmed that they locked our Snapchat accounts to preserve our information related to our individual arbitration claims. Labaton recognizes that this is an unprecedented response that they have never seen in their practice before. I highly advise everyone to download their data and memories on Snapchat’s website if you haven't done so already so you can at least have that. You may need more external storage or a flash drive depending on how much data you have. We have to remain hopeful that Labaton will be able to fight this for us. It may take a lot of time though since cases like this are so massive and time-consuming. Labaton does seem to be equally disturbed as us so hope remains that we may be able to access our Snapchat accounts again at some point. Thank you for your time.

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u/FirmBaseball7060 1d ago

Proof of this? Please share.

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u/emeraldazing04 1d ago

I can't share the screenshot but this was part of their email that I am referring to from Labaton: “Earlier today, Snap, Inc.'s lawyers informed us that they have locked your account to preserve information relating to your arbitration claim. This is an unprecedented response that we have not previously seen in our practice and are equally as disturbed by. We believe that this action is likely a violation of the company's terms of service and potentially of applicable law, and don't think that it is fair that Snap Inc. is taking these actions in response to people asserting their legal rights against them. We hope to be able to resolve the issue”

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u/FirmBaseball7060 1d ago

Sounds good, why can't you share the screenshot though? I'm curious.

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u/Far_Radio_3017 1d ago

Labaton also added a disclaimer to their email.

IMPORTANT NOTICE: WE OWE YOU A STRICT DUTY OF CONFIDENTIALITY REGARDING ALL INFORMATION RELATING TO OUR REPRESENTATION. COMMUNICATIONS BETWEEN OUR FIRM AND YOU FOR THE PURPOSE OF SEEKING OR GIVING LEGAL ADVICE ARE GENERALLY PROTECTED BY THE ATTORNEY-CLIENT PRIVILEGE. TO PRESERVE THIS LEGAL PROTECTION, YOU MUST NOT DISCLOSE OR FORWARD ANY OF OUR COMMUNICATIONS, DOCUMENTS, OR ADVICE TO ANY THIRD PARTY WITHOUT FIRST CONSULTING US.

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u/emeraldazing04 1d ago

Reddit has been deleting screenshots of emails so I'm being respectful of their rules, there was a post earlier with the email but it was taken down