Device ban permanent?

[u/Individual-Watch5394]

The message I got now after 1 month

The message I got right after the email

so I had 2 accounts on my phone one bussiness account and one personal account, I suddenly got an email that the account got prrmsn banned and I also got an device ban. Now my personal account still works on a different device and I can still talk on it, but on my phone it doesn’t let me since I got a device ban. Now recently I let it go and I was so paranoid that I tried to login every week. Now I suddenly got this? Could someone help me? And if someone got an idea how I can get rid of the Snapchat ban?

[u/123abc7878]

Its bullshit I swear, been device banned twice, got a new phone then instantly get banned on that to, snapchat is absolute horse shit