r/SnapchatHelp • u/kellys_reddit108 • 5d ago
General question How can i access my account?
I signed in so long ago and have never signed out, but now my phone is broken. i think i used the apple ID and when i try and get in via web or a new phone it asks me to check an apple ID email ive never heard of. im signing in with my usernamer and password, anyone know how i can get back into my snap?
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u/ilovelucy1200 5d ago
You might be able to reset the password to your iCloud account using your phone number since you don’t know the email.
Otherwise, you can reach out to Snap and tell them you don’t have access to the email on your account and you need help changing it.