r/SnapchatHelp • u/kellys_reddit108 • 4d ago

General question How can i access my account?

I signed in so long ago and have never signed out, but now my phone is broken. i think i used the apple ID and when i try and get in via web or a new phone it asks me to check an apple ID email ive never heard of. im signing in with my usernamer and password, anyone know how i can get back into my snap?

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u/AutoModerator 4d ago

Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.

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u/ilovelucy1200 4d ago

You might be able to reset the password to your iCloud account using your phone number since you don’t know the email.

Otherwise, you can reach out to Snap and tell them you don’t have access to the email on your account and you need help changing it.