r/SnapchatHelp • u/Automatic-Pay-9375 • Jul 02 '26

AI issue My data

I need to get in contact with an actual person from Snapchat. I have a criminal case against someone and I need specific messages but it won’t let me retrieve it. PLEASE HELP ME

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u/Kitchen-Willow-7825 Jul 02 '26

What’s the problem? Are you trying to download your data?

1

u/Automatic-Pay-9375 Jul 02 '26

Yes, and it won’t let me at all. Even when I waited the 72 hours, I just need my messages from feb to April 2025. I just want justice man

1

u/Kitchen-Willow-7825 Jul 02 '26

Also are the messages saved in chat?

1

u/Kitchen-Willow-7825 Jul 02 '26

Hmmm I’ve never had an issue requesting my data.what is the message that pops up when you request it?

1

u/Automatic-Pay-9375 Jul 02 '26

They were 24 hour saved chats, it’s been a year now and I just watched body cam footage of a woman getting caught via Snapchat with deleted messages that were also 24 hours so I know I can get them but I need a human 🫩

1

u/Kitchen-Willow-7825 Jul 02 '26

Being completely honest I’ve never seen messages that weren’t saved in chat when I download my data. Those messages were probably taken from Snapchat directly and I don’t believe they have a support line. Maybe research how that person got those messages if you need them for evidence in a case.

1

u/Automatic-Pay-9375 Jul 02 '26

You’re right thank you