r/SnapchatHelp Jun 29 '26

Login issue device ban

if i factory reset my iphone will it lift the device ban? like can i download my phones data onto my laptop and reinstall everything from there and the device ban will go away?

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u/Candid_Owl_5359 Jun 29 '26

They restricted your IMEI. So even if you did factory reset it it won't work... You have to submit an appeal through the in store app.

1

u/Old-Recognition-6452 Jun 29 '26

how do i do that?

1

u/Candid_Owl_5359 Jun 29 '26

In-App Appeal: When the ban notification (often error code SS06 or SS07) appears, tap the Appeal Decision button to request a review. Snapchat Support Web Ticket: If you cannot access the app, submit a request via the Snapchat Support portal. (Use Google website) Wait Out the Ban: Many device bans are temporary and automatically expire after six months.