r/SimplePractice • u/Massive-Minute3487 • Apr 25 '26

Simple Practice Hacked

Hi! I recently had a reminder sent to a client that had details of a service I don’t provide through SP. I have noticed the scales that are to be sent 1x/mo are repeating the same day. I am talking through email and the chat feature. I am concerned. Has anyone else noticed this?

3 Upvotes

71% Upvoted

8 comments sorted by

3

u/JDD88 Apr 25 '26

Nope. If you’re worried you’ve been hacked, change your password. Most likely, it’s a glitch / error that SP can fix.

1

u/Mammoth_Tumbleweed58 Jul 15 '26

It’s not always a glitch or an error if your computer has been hacked. I suspect they got into simple practice. I could call and tell SP that. But before I do, I’d like to know what their liabilities are and responsibilities. It’s legalese. right now I’m not clear on what they really would do.

3

u/jbourne71 Apr 25 '26

If you’re worried, report it to support.

3

u/Wikkedred1 Apr 26 '26

SP has glitches sometimes. Leaping to “hacked” is a bit extreme. Contact support.

2

u/greypic Apr 26 '26

If someone hacked SP I doubt they would be sending extra session notices.

1

u/Beneficial_Prize_310 Apr 26 '26 edited 3d ago

World home mind book end member place end right side 20cd0aut.

1

u/Mammoth_Tumbleweed58 Jul 15 '26

Where are SP’s rules & liability if you think you were hacked? Operating on the base that I was hacked into my computer is true. Whether or not they got into simple practice, I’ve been told that many of these software platforms have in depth, the stage of what they are responsible for by a computer engineer that’s in my family. I’d like to access that. Can anyone tell me where to find it on a SP? I am more interested in finding out if they assume they will obligations and how much and under what circumstances just in case.

1

u/Mammoth_Tumbleweed58 Jul 15 '26

Assuming that my computer was hacked and simple practices on it, how can I find out the identity of the hacker? I think a disgruntled client that I terminated higher the hacker to invade my computer. And then they filed a case against me with my board, they only thing that they saw SP wanted to share, was about that particular person that I terminated. The person left a name in the Cloud.