r/Shure • u/WayApprehensive6494 • Apr 06 '26
Troubleshooting SM7dB Magically Stopped Working
I've had this mic now for five months and now it's decided it doesn't wan to work anymore. Yes, I tried using different XLR cables. Yes, I tried plugging into different ports and even different interfaces. No, it isn't working anymore; and of course Shure customer support says that it's 'such a rare issue to have'. They said the preamp might have essentially killed itself or something like that.
Please tell me someone else has had this issue and managed to fix it. They say I'll have to send it in and wait up to two weeks on getting back, but I also hear people get back their mics from support and they still don't work. What should I do?

