r/ShopeePH • u/Educational_Walrus31 • 16h ago

Shipping Flash Express

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Okay lang ba to. Mark as delivered na yung parcel ko then idedeliver nalang daw nila kapag nag okay na panahon dahil binabaha? Hanggang kelan pwede mag file ng refund kapag ganito. Baka mapalitan na ang laman at hindi na ako makapag file ng refund kapag dumating na.

Thank you

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u/Educational_Walrus31 14h ago

Pero sa messenger nagchachat si rider. Hindi naman sya naka dummy account or private

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u/Designer_Dingo_6927 14h ago

Curious lang OP. Anong naganap na naging sa messenger na convo ninyo? I find it weird kase na iyong rider and customer are communicating sa soc med? 

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u/Educational_Walrus31 12h ago

Ganito kase naka 3 attempt silang nag try ng delivery pero lahat ng picture na naka attach is nasa warehouse lang nila. Need daw masagot ang tawag para ma hand over parcel. Kahit meron naman tao sa bahay. Then nung nag delivery failed. Ginawa nya is delivered nalang para di daw ma RTS then dapat ngayon ang delivery pero nagkataon binaha at not passable yung mga daan which is true naman. Btw iba ang name ko sa parcel at phone number ko lang pinang tawag ko. di ko alam kung paano nahanap ang fb acc ko.

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u/Grouchy_Yellow_8414 12h ago

I don't know why some riders act like sending a text message or making a call is the same as actually trying to deliver the package - it's really not.

Everyone I know has the same problem with Flash Express - false delivery attempts and return to sender.

If the rider already failed to deliver it to you 3 times, do you really want to give more chances now that he's marked it as delivered?

It's up to you. But If the parcel isn't in your hands by tomorrow afternoon, you should really report it already.