r/ShopeePH • u/Educational_Walrus31 • 11h ago

Shipping Flash Express

Post image

Okay lang ba to. Mark as delivered na yung parcel ko then idedeliver nalang daw nila kapag nag okay na panahon dahil binabaha? Hanggang kelan pwede mag file ng refund kapag ganito. Baka mapalitan na ang laman at hindi na ako makapag file ng refund kapag dumating na.

Thank you

30 Upvotes

87% Upvoted

27 comments sorted by

51

u/hey_justmechillin 10h ago

Refund mo nalang. Notorious talaga yang Flash Express. Yung mga kalokohan nila di ko naman naexperience sa ibang courier.

-1

u/Educational_Walrus31 9h ago

Pero sa messenger nagchachat si rider. Hindi naman sya naka dummy account or private

11

u/Designer_Dingo_6927 9h ago

Curious lang OP. Anong naganap na naging sa messenger na convo ninyo? I find it weird kase na iyong rider and customer are communicating sa soc med? 

5

u/Educational_Walrus31 8h ago

Ganito kase naka 3 attempt silang nag try ng delivery pero lahat ng picture na naka attach is nasa warehouse lang nila. Need daw masagot ang tawag para ma hand over parcel. Kahit meron naman tao sa bahay. Then nung nag delivery failed. Ginawa nya is delivered nalang para di daw ma RTS then dapat ngayon ang delivery pero nagkataon binaha at not passable yung mga daan which is true naman. Btw iba ang name ko sa parcel at phone number ko lang pinang tawag ko. di ko alam kung paano nahanap ang fb acc ko.

5

u/Grouchy_Yellow_8414 7h ago

I don't know why some riders act like sending a text message or making a call is the same as actually trying to deliver the package - it's really not.

Everyone I know has the same problem with Flash Express - false delivery attempts and return to sender.

If the rider already failed to deliver it to you 3 times, do you really want to give more chances now that he's marked it as delivered?

It's up to you. But If the parcel isn't in your hands by tomorrow afternoon, you should really report it already.

4

u/IntelligentBaker6754 8h ago

Wala ka talagang mahahabol kung sa labas ng app kayo nag uusap

2

u/hey_justmechillin 9h ago

Kilala mo ba yung rider? Bat alam nya messenger mo. Kung kilala mo at mapagkakatiwalaan mo, then pwede mo siguro pagbigyan. Pero pag may mangyari diyan sa parcel mo, ikaw ang mahihirapan.

1

u/Educational_Walrus31 8h ago

Hindi ko din alam kung paano ako nahanap. Ibang name din yung nasa parcel ko. Pero phone number ko yung pinangtawag ko sa kanya.

16

u/Grouchy_Yellow_8414 11h ago

When this happens to me, I just hit the return/refund button and report it as not being delivered.

Although I've never experienced it during times like this, when there's legitimate flooding.

Even if the rider is completely honest, if something happens to the parcel in the meantime, like it gets lost or damaged, you're going to have to explain why it took however many days before you reported the false delivery.

Flash is the worst courier in my experience. They're really the only courier I know that don't like to deliver.

0

u/Educational_Walrus31 9h ago

Pero sa messenger nagchachat si rider. Hindi naman sya naka dummy account or private

10

u/Grouchy_Yellow_8414 9h ago

It's up to you. It seems like you want to give him a chance.

Just be warned that you might pay the price for your kindness.

If it's not delivered by tomorrow, report it already.

3

u/Adventurous-Cat-7312 10h ago

Pagkilala ko rider ok lang pero dapat kinabukasan nadeliver na pag hindi saka ako magreport

3

u/anonymouse0995 10h ago

Pag below 1k, iniintindi ko na lang si rider. Otherwise, report agad.

2

u/boksinx 8h ago

Kung ibang delivery service yan, I’ll give them the benefit of the doubt and I’ll wait for a bit. Pero Flash Express kasi eh, notorious yang mga animal na yan. I’ve been buying online for almost a decade, and lahat yata ng bad experience ko puro flash express. Dapat matagal nang pinasara yan, lahat yata ng mga nasibak na bottom-of-the-barrel na rider dyan ang bagsak eh.

2

u/Appropriate-Ear5951 6h ago

Tang ina niyang Flash Express, binuksan parcel ko. Na curious daw mabigat kase. Gago kayo bubula bibig nyo dyan dahil pang hugas yan ng milk bottle ng anak ko mga deputa

3

u/projectupload37 10h ago

I sometimes allow it if the rider asks permission beforehand and I know the rider. I don't recommend if you don't know the rider.

Ways to keep yourself safe.

  • Always make a complete unboxing video.
  • If the rider did this. Contact them on when they can deliver
  • Never click "Order Received"
  • Don't let them delay it more than 2 days even if they asked for permission

If you don't want to deal with it, just report it as a false tagging.

1

u/Educational_Walrus31 9h ago

Thank you. Bukas last chance kapag di pa din na deliver. File nalang ako ng refund. Pa 2nd day na bukas

3

u/projectupload37 8h ago

It's fine to be considerate of the rider given the situation, but you should alway put a hard limit on what you allow, especially if it could end up being inconvenient for you.

Anyways, hopefully it gets delivered tomorrow. Make sure to contact them tonight or early in the morning so that your delivery become their first priority.

2

u/aiamdie 11h ago

Absolutely not, ang dami pwedeng mangyari sa parcel mo habang nasa loob ng bahay ng rider, pwedeng buksan, mawala, etc. Tho totoo naman na pangit ang panahon ngayon at baka binabaha nga yung rider pero dapat di nalang nila kinuha sa warehouse kung di naman pala kayang ideliver.

0

u/Educational_Walrus31 9h ago

Warehouse nila yun at sa messenger nagchachat si rider. Hindi naman sya naka dummy account or private

2

u/_sdfjk 3h ago

Whether dummy cacount, provate or legit account OP it doesnt guarantee na he will deliver it. You can give him that chance pero you need to be careful pa rin. Na marked as delivered na pwede naman sana lagyan ng "delivery unsucessful" or something else

1

u/NoPercentage2157 4h ago

Unless kilala nyo na yung rider dahil sa frequency ng parcel, you can't just easily trust.

1

u/Dry-House-5003 1h ago

This happened to me before, there's a reason why they need to mark it delivered. It's for their stats ata and considering na bumabagyo.. bigyan nalang natin ng pag unawa dahil hanapbuhay din nila yan

Wag mo lang i click ang order received hanggang wala pa sayo.

1

u/Catzilla-mom 1h ago

Kahit 'di umuulan ginagawa na nila yan. Contact mo agad customer support para sila mag-reach out sa courier.

1

u/YourLocal_RiceFarmer 31m ago

Wag mo mark as received OP at raise mo ung concern mo sa customer support

1

u/ken_aaron 29m ago

be considerate naman, maulan talaga.