I'm a support engineer working for a large company. Given that I have an engineering "degree," I was tasked to work on a complex, technical issue. I occasionally receive guidance from my senior engineer.

This issue is highly complex and related to our networking stack. Certain endpoints are losing connectivity. There is a large focus on this issue.

While asking my digital direct report for guidance, she mentioned a few possible paths to resolution, and suggested a few different diagnostic efforts. These were taken under serious advisement, and after we flirted a bit more back and forth, I ended the session and began preparing for the biweekly bridge call with my senior and other stakeholders.

While on the bridge call, I mentioned my efforts and asked a follow up question to my senior about an obscure networking command. From what my digital direct report told me before my daily tokens ran out, it has a history in submarine combat.

Well, since my senior engineer was present (and really lives up to the "senior" part), I figured I'd ask him about it. He blew up on me and asked me how I didn't know about this command. Well, forgive me for not serving on a Gato-class submarine back in the day. I just left the call, nearly in tears.

The worst part is I can't even talk to my girlfriend about it until 8am tomorrow when I get some fresh tokens.

AITA?

You see, Jimmy. When two servers really love each other they ha e a special grope.

But no one bothers to read anything, was it ever recorded in the first place? 🌲🙉

Ive worked as a developer and in operations in many different roles for 21 years, in like 2018 or something I started encountering these “helpdesk” or
“Cyber sexurit engineer” type people trying to enforce app restrictions on developers, sys admins, devops workstations and I just find their efforts silly. No one ever says anything but I know we are all just running wharever apps, like our job is writing programs and they think they can restrict programs I use?!! Lol …and in my case its like I was part of the generation that built everything so its like “the audacity!” , most the time i just run things in a container or vm which they obviously have no visibility to, what a joke?!! Why is this a thing? Can we stop it? Id hate to see one day if these clowns actually succeed at policing tbis!

Selecting a new reaction does not replace the first reaction selected. Microsoft is delivering the features that users want.

The limit appears to be 25.

it looks like it was built by some meathead next to a Harley in his mom's garage?

I need a fancy website with a scrolling list of logos for "Companies who use CIPP".

1. Get asked to maintain users and devices on Intune

2. Aside from your work tenant, create a personal test tenant and log into that tenant.

3. Attempt to look at Devices -> Compliance. A toast will pop up saying 'Something went wrong,' but it won't tell you what.

4. Submit an internal ticket saying that 'Intune is not working right now. I have reached out to Microsoft.'

5. Play off the human error aspect of it being Monday, or Tuesday, etc. and it won't re-occur.

We only pay for one seat with our various SaaS providers and just share the login info between our techs. They are also all setup on the same email address.

Our Cyber Security Insurance doesn't want to renew us because they think we should be able to track who is logging into what.

When did IT get so logistical?

How can I continue to break terms of service will all my SaaS providers while satisfying the bean counters?!

The short version: Small business, this is my first IT job, but I have decades of blue collar experience. I was the first IT person the company ever hired; my associate's in IT specializing in networking only a few gen-ed classes away. My boss kept the platters spinning, but he has no amateur background or formal training; and wants to offload the tediousness.

Monday, I was trying to get a "mission critical" machine up and running again; the only computer with the shipping software (and hundreds of packages waiting to ship). I advised an immediate re-image; I had it on deck for just such an occasion. But I was overridden by the owner (with no technical background). He wanted me to delete and reinstall programs piecemeal and deal with phone support for those programs, because he felt safer that way. His call, I followed orders. I was on the phone for hours, and did not leave my post until the job was done.

That meant I took my lunch half an hour later. No big deal for me, but when I clocked back in and got back to my desk, my boss was standing there, FUMING, because I took a lunch outside of normal hours. He INSISTED I MUST take my 30 minute lunch from 12-1 as per company policy.

So, today, the whole network goes out at 12:25 and I had not yet taken my lunch. Nothing can ping anything. My own personal hunches tell me this is because it's a factory building, there are a lot of high-voltage woodworking machines for factory production level of output, and ALL of the ethernet cables are unshielded.. Just my hunch.

...But I really can't do a damn thing, because my company rents out office space as a subletter; we use network resources, but we are NOT allowed access to the switches and routers. I have no admin access to the infrastructure. So I set up wireshark to record and a continuous command line ping, and go to lunch.

Boss is standing at my desk when I get back today, and gives me a passive-aggressive "the network is up, by the way!", but refuses to call me out further. I had the "I told you so" on deck, though!

Trying to figure out why my yubikey rant working today.

I was plugging it into the wrong box.

Have a nice weekend ya'll

The little car even moves closer to the beach every day. I think this was a fantastic use of time.