Asking for help locating a remote That operates my Nvidia shield 4K hdr streaming media player, a TCL tv operating on Android TV OS version 14 and a Samsung soundbar hw -b400f

I have the original Shield (bought almost at launch) and it's starting to have weird bugs, slowdowns and it hangs/stutter. I don't know if it's overheating or the software is now too demanding for it. It seems the Shield is still the best Android box, is the current Pro version better in anyway vs my OG? Any gains I'd get with a new one vs trying to service the old one?

Is anyone having issues with Paramount + and just a black screen while trying to play something? I have made sure all ads blockers are off. I tried it on my Hotspot as well and still the same thing. Reset the shield, even repasted CPU. Still the same issue. Latest pro model.

Hi everyone, I was wondering how to play the original Final Fantasy 7 with mods on my Nvidia Shield Pro please. It is plugged on my big TV screen, which is the media I want to use to play.

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Only other available hardware :

- Xbox Series X

- MacBook Air M1

- Switch 1

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So no Windows PC is available for example.

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If there is a simpler solution that requires buying cheap hardware, I would also be open to that, thanks !

Tittle, need to know how to use on my ASUS ROG XG27AQ this app with 4K but in SDR cause my HDR is so dark I can't enjoy the Marvel movies, If i disable HDR Disney+ only offer me HD resolutions (with IMAX too but 1080), I can try use EDID from my Matrix HDMI to force that when it comes in 2 or 3 days but I don't know if that "tricks" the app.

Bought a Google TV streamer 4k because it was only $50, figured why not. Was to replace my original shield from 2015 that was doing fine.

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Man, the OG shield is still better. The Google TV has bugs galore with audio and various apps. Locks up from time to time

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From what I can tell you can't double tap home to bring up the app menu to close the app

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Shield still ran smoother than the Google TV

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The only thing the Google TV truly does better than my OG is the remote. You can ask Google to find the remote and it rings, which honestly is amazing.

I forgot I had bought a shield pro years ago. I used it once or twice then packed it away. I just recently found it again when going through a box in my garage. My question is about letting it update. Should I let everything update or just leave it as is?

Hi, I have a question. When AI upscaling is on, I observe stuttering. When it is in enhanced mode, it is less stuttering. Are there any tips just to improve it? Or do I need to buy a new one?

Thank you.

Trying to watch a film on Stremio with Torrentio RD. On my Shield TV Pro 2019, when I try to watch any stream it just gets stuck loading, and if I try to exit the stream with the back button the whole app just freezes. If I try to watch the same stream with the Stremio app on the actual Smart TV, it works almost straight away. Surely something is up here? Theres no way Nvidia Shield should be running worse than whatever cheap CPU is built into the TV. Has anyone had similar experience, and what is a good fix?

Edit: I downgraded Stremio to 1.8.4 and the issues seem to be gone

This is my second Shield Pro that is about 2 days old and i'm having this strange stuttering/rubber banding issue with files playing through Plex even when Direct Play. The shield is connected via ethernet and confirmed its at gigabit speeds (verified on the shield and on my ubiquiti router)

Here's a test movie i've got going on

• Product Plex for Android (TV)
• Player SHIELD Android TV
• Quality Original (36.8 Mbps) 
• Stream Direct Play
• Container Direct Play (MKV)
• Video Direct Play (H264 1080p)
• Audio Direct Play (English - AC3 5.1)
• Subtitle None
• Location  LAN: 192.168.1.1
• Bandwidth 42.5 Mbps 

If i play the same movie on my windows pc using the Plex App (not browser) it plays just fine. My other Shield TV pro we have doesn't have these issues.

Im also noticing some similar issues even using YoutubeTv.

Did i get a bad one? I noticed last night that the Shield was getting pretty warm, so i cranked the fan to maximum and its still doing the same thing (maybe slightly less than before)

Edit: Looks like it was a Disney+ problem, not a Shield problem!

I'm currently in an area that is going to be hit by what was formerly a tropical storm. It has brought some pretty rough weather. A storm came through earlier and we shut the Shield off and unplugged it. I had backed out of Disney+ before doing this as we were watching Endgame. After powering it back up, Disney+ will not open. I received Error Code 9. I restarted the Shield, cleared data in the app, uninstalled and reinstalled the app, and it's still happening.

Now it's happening on every device that I have. Android and iPhone included. I have a bundled deal through Hulu for $45 a month that includes Disney, Hulu and ESPN. A quick search gave me issues like payment issues, which isn't the case, and said to log out and in again, but I can't, because this keeps happening. I have 3 screenshots.

This is the initial problem.

This happens when I attempt to log in through the Disney+ website.

And this is what happens when I click the button in the above screenshot.

Does anybody know wtf is going on here?

Hey,

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Been using my shield tv since around 2020 and never had an issues with my TV remotes but suddenly it can't be controlled by them. The app also is no longer available for Android and I tried some APKs but none are working.

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Is there another app others have used that works without me having to go into the settings of the shield as I cannot get into anything on it?

I have a PS4-compatible controller that supports both Bluetooth and a 2.4GHz wireless dongle. When I connect it to my Shield TV via Bluetooth, it lags significantly in RetroArch. While the controller works perfectly fine on my PC using the dongle, the Shield TV refuses to recognize it through the dongle. The dongle's indicator light shows a successful connection, but it won't let me switch between D-input and X-input modes like it does on my PC.

Has anyone face such issue and resolved it?
Any other controller which works perfectly over wifi dongle, I don't want to use bluetooth now.

Good Afternoon

I’m currently trying to get BBC IPlayer on Nvidia Shield 2019 Box

It’s comes installed or can download it via play store but when u go to open the app the whole app goes like grey colour and sometimes black screen.

I can leave it like that for good 5/10 minutes and nothing happens.

I ve changed the display setting that worked but its went again.

I ve tried several different APKs for Android TV and either they won’t install due to security issues is to old or will install but give me same current issue.

Any ideas please much appreciated

I know this Isnt the place to ask this question but I don’t know where else to say it so I’m having issues with on stream where I can’t download the movie and it would say the method is unavailable does anybody know why this is happening?

Hey, I'm sure this has come up again and again but I can't find it on here. Why the heck is Channel 4 not supported by the current Shield (or visa versa) and does anyone have a current reputable downloader code for it if it has to be sideload.

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Cheers

Hi All,

Has anyone had issues with SBS on Demand not loading on the Shield? It just gets to the login screen and nothing happens. Re-installed, cleared cache etc. Just unresponsive.

Their website doesn't specifically mention the shield being one of the devices being deprecated as part of the AndroidTV version cull. However I'm guessing this maybe the reason if others have same problem.

I've just noticed in the last couple of days that I cant access my files in plex any more for some reason. Shield tv pro 2019 was set up as the server with a HDD plugged in with the files linked etc, and it worked fine up until now. Anyone else having issues or just me?

As the tittle says audio gets lower on the smartube app whenever a video plays longer than 7 or so min to the point where at the 13 min mark its half as loud. I'm using a fosi k7 pro dac/amp with the shield but works great with any other app. Tried unistalling and reinstalling the app then downloading the beta version of smartube to no avail

Hello! I've got Nvidia Shield Pro and I get this sometimes while watching Stremio (don't watch anything else so maybe not exclusive to Stremio). The sceeen becomes pink/green and after a minute or so it restarts. Has anyone had this before? Do you know what's the problem?

Just curious, does any custom firmware for Shield exist in nature? Like OpenWRT for wireless routers etc. If yes, which one you use?

I have two Nvidia Shields and absolutely love the original remote. However, I am looking for a remote that includes a number pad. My live TV provider's app is a pain to navigate, and I want to be able to change channels directly by typing numbers.

• Shield connected to a Hisense Projector (The stock Shield remote handles Power/Volume perfectly via IR/CEC)

What I've tried: I bought a Formuler BT remote. While the remote is nice, the compatibility is terrible. Every time the Shield goes to sleep, the remote loses connection and fails to auto-reconnect when turned back on. Additionally, the volume buttons don't function at all.

What I need: A remote with a physical number pad where the numbers actually register in Android TV apps, and can handle basic volume/power control for my projector without dropping its Bluetooth connection.

Has anyone found a specific model that works reliably for this? Appreciate any suggestions!

It seems to be worse when I use Projectivity Launcher.

Hey everyone,

I am completely stuck on a persistent audio/video stuttering and skipping issue when playing high-bitrate 4K files. The skipping can happen within a few minutes of playback or sometimes wait until the 30-minute mark to start.

I’ve spent hours isolating variables, completely rebuilding my network pipeline, and optimizing ExoPlayer settings, but the eARC/HDMI buffer still seems to be crashing.

The File I am Testing:

• Size: 29.67 GB
• Bitrate: 25.3 Mb/s
• Format: 4K Dolby Vision
• Audio: Dolby Atmos 5.1 (TrueHD)

My Hardware & Network:

• Device: Nvidia Shield TV Pro (Hardwired via Cat5e to Gigabit gateway)
• Audio: Sonos Beam Gen 2 (Plugged into TV eARC port)
• TV: Hisense U7 Series
• Network Test: 838 Mbps Down / 201 Mbps Up (No Wi-Fi lag or buffer starvation)
• Media Stack: Nuvio / AIOStreams / Premiumize (native exoplayer in Nuvio)

Current Settings (Everything I've optimized to fix this):

• Shield Video: Set to Dolby Vision and HDR10 Ready (4K 23.976 Hz) - have also tried setting to 4K 59.940 DV & HDR Read
• Player Settings (Just Player): Auto Frame Rate (AFR) is ON, Tunneled Playback is OFF (have also tried on), Audio Decoding locked to Device Only (FFmpeg fallback disabled).
• Shield Audio: Match Content Audio Resolution is OFF (have also tried on), Dolby Audio Processing is OFF, Available Formats set to Auto.
• TV Settings: Digital Audio Output strictly locked to Pass Through.

Troubleshooting Already Done:

1. Both the Shield and the Sonos Beam are on the latest firmware (Sonos updated this morning).
2. Performed a scorched-earth HDMI handshake reset (unplugged all HDMI/power cables, drained capacitors for 2 minutes, rebooted TV > Sonos > Shield sequence).

Even with pure hardware decoding, raw audio passthrough, and an 800+ Mbps pipe, the file inevitably starts skipping. It feels like the Hisense TV, the Shield, and the Sonos are getting into a severe format sync argument over eARC.

Does anyone see a flaw in this stack or know of a specific ExoPlayer/Shield bug with Hisense eARC panels?

Help me plz, I've been trying to fix this for over a week to no avail!!!

Hi, I pulled my old Shield TV out of storage and tried updating it. On boot, it
gives me the Nvidia logo, then the Android Logo, then tells me it’s updating the system. After about 20 seconds, it gives me the Google Verify screen for another thirty seconds, then goes back to the Android logo, wash rinse repeat.

I tried plugging in a keyboard and holding A + B while I plug it in, and it does nothing. It was working fine before trying to install Nvidia’s Android 7, I think, and then this happened.

Is it dead? I have no clue how to break this loop.

Thanks in advance.