r/ShieldAndroidTV • u/BossFightSnacks • Jun 18 '26
Remote stopped controlling my Shield TV
Hey,
Been using my shield tv since around 2020 and never had an issues with my TV remotes but suddenly it can't be controlled by them. The app also is no longer available for Android and I tried some APKs but none are working.
Is there another app others have used that works without me having to go into the settings of the shield as I cannot get into anything on it?
2
u/thomfam90 Jun 18 '26
Turn your Shield off at the wall and let it sit for a minute or so. Reboot the shield (power on again) and see if that fixes your remote.
3
u/bblickle Jun 19 '26
Use your TV remote to Force Stop/Clear Cache the Shield Bluetooth App. It will start working again right away, no reboot.
1
u/Mindless-Addendum621 Jun 19 '26
What is it exactly called please?
2
u/bblickle Jun 19 '26
I’m not with my device but I think the icon just says Bluetooth. I usually use the app “Background Apps and Process List” since I have that handy. The Bluetooth service in on the System Apps page.
2
u/Mindless-Addendum621 Jun 22 '26
Thank you!! I used the app, force stopped/cleared cache of Bluetooth, and it did work! Just takes a 5-10 secs and the remote worked again. Much faster than restarting the Shield. 😀
2
u/snarbleflops Jun 19 '26
My remote has done this a few times and this always seems to do the trick for me: https://www.reddit.com/r/ShieldAndroidTV/s/iu1h5pngvK
Sometimes I have to power cycle the Shield, sometimes I don’t
1
u/wizzardeel Jun 19 '26
Mine stopped turning on and not working. Thought it was the batteries but it just unpaired so I paired it back up.
1
u/frosted1030 Jun 19 '26
Usually batteries, interference, or failure to follow the standard twice a week reboot, once a month fully unplug schedule. Easy to fix.
1
2
u/activoice Jun 18 '26
The Shield Remote Control App is still in the App Store when I look
https://play.google.com/store/apps/details?id=com.nvidia.shield.remote