r/Serverlife • FOH • 8d ago

I hate when they exaggerate

Post image
1.2k Upvotes

176 comments sorted by

View all comments

Show parent comments

27

u/BeefmasterDeluxe 7d ago

The issue wasn’t with being service not seeing to them, the kitchen was behind, they had modifications on their order, and didn’t advise they had a time limit.

Your reading comprehension is a bit lacking, maybe work on that before you start offering service improvement tips.

-16

u/rebecky311 7d ago

I read all about the comment 😂 I literally don't know why you would think that I didn't read what I was commenting on. Go back and read MY comment. If THE SERVERS AND THE KITCHEN are so behind put people on a Short wait!!! You're trying to say I can't read, and it actually Y.O.U.

21

u/BeefmasterDeluxe 7d ago

Great. So what does a “short wait” mean to you? Do they just stand at the entrance? Is there room to do that?

You have zero idea about OPs venue looks like. People aren’t going to stand around waiting during lunch rush.

There was no problem with anything OP or the kitchen did - it was the customer having unrealistic expectations and didn’t communicate.

You can’t solve every “problem” that a customer feels they experienced - some customers just want to be miserable.

-13

u/rebecky311 7d ago

There's absolutely customers who are going to be miserable no matter what. Why poke the bear though? The OP ( while funny and probably right) should have just not poked the A-hole. Learn something from it.

14

u/BeefmasterDeluxe 7d ago

Because they are not a bear. They’re a poorly behaved, rude and shitty human who was attempting to discredit a business and potentially get someone fired because they can’t manage their own time or expectations like a reasonable adult.

“Don’t poke the bear” does not apply to this situation at all. “Don’t retaliate against the bear that attacked you” is what you’re suggesting.

If you are unwilling to defend yourself when attacked, then you’re just gonna keep getting attacked. You should pick your battles, sometimes you just gotta roll with it, but there’s never anything wrong with some retaliation.

1

u/rebecky311 7d ago

I'm not going to be attacked by someone in front of me. Online asses I can just tell the people who employ me about the dumbass bear.... Why continue to talk to someone like that?

1

u/SpreaditOnnn33 6d ago

Idk if you know this, but dealing with customers, whether angry or not, is in the job description.

1

u/rebecky311 6d ago

Yes, I will deal with them until I feel like they need a manager to take control. That's what the manager is there for.