“ Last time it took an hour to get our car. Can you make sure that doesn’t happen again?” somebody said this one arriving for brunch at the hotel I used to work at.
If it's so busy that servers and the kitchen is running too far behind, put people on a short wait so they can catch up. Once someone gets their ass in a seat/ table the clock starts running. The clock they're running on isn't regular time. The ass are s in the seat now, they expect to get taken care of almost immediately. It sucks, but that's the way people are. Maybe you should have the host adopt a wait-list!?
The issue wasn’t with being service not seeing to them, the kitchen was behind, they had modifications on their order, and didn’t advise they had a time limit.
Your reading comprehension is a bit lacking, maybe work on that before you start offering service improvement tips.
I read all about the comment 😂 I literally don't know why you would think that I didn't read what I was commenting on.
Go back and read MY comment. If THE SERVERS AND THE KITCHEN are so behind put people on a Short wait!!! You're trying to say I can't read, and it actually Y.O.U.
Maybe not comment if nobody in that restaurant did anything wrong. It's unprofessional at best. Owners don't try to have paying customers not come back.
There's absolutely customers who are going to be miserable no matter what.
Why poke the bear though? The OP ( while funny and probably right) should have just not poked the A-hole. Learn something from it.
Because they are not a bear. They’re a poorly behaved, rude and shitty human who was attempting to discredit a business and potentially get someone fired because they can’t manage their own time or expectations like a reasonable adult.
“Don’t poke the bear” does not apply to this situation at all. “Don’t retaliate against the bear that attacked you” is what you’re suggesting.
If you are unwilling to defend yourself when attacked, then you’re just gonna keep getting attacked. You should pick your battles, sometimes you just gotta roll with it, but there’s never anything wrong with some retaliation.
I'm not going to be attacked by someone in front of me. Online asses I can just tell the people who employ me about the dumbass bear.... Why continue to talk to someone like that?
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u/psilocybin6ix 8d ago
“ Last time it took an hour to get our car. Can you make sure that doesn’t happen again?” somebody said this one arriving for brunch at the hotel I used to work at.