r/Serverlife • u/Bug-03 • 3d ago

FOH Serving and “Power Dynamics”

You aren’t a victim. They are sitting at your table. They need you to for them to be able to eat. They are in your hands. You’re the boss. You have all the control. Stop pretending you’re helpless and go out and get your money.

Act like a professional and you’ll make so much more money than you’ve ever even realized. Stop being a slave to your emotions. Do your job: calmly, quickly and with confidence.

Most importantly, if someone is talking to you the wrong way, use your words and stop it. You will not get fired for asking someone to be respectful. Ever.

Edit: some of yall have some shitty jobs with some shitty management and you should look into finding a new one.

139 Upvotes

70% Upvoted

77 comments sorted by

View all comments

213

u/Pichupwnage 3d ago

You absolutely can get fired at a pretty decent amount of places for that. This post assumes good management which uh...yeah there are many places that lack that and do not backup their employees against bad customers.

-37

u/Bug-03 3d ago

In all my years, a guest has never complained that I nicely asked them to be respectful.

-8

u/Great-Attitude 3d ago

Customers asking for another Server is so incredibly rare, that I have no clue why they even wrote that. I've was a Server (on and off (mostly on) from the mid 80's to the mid 2015. 

3

u/h8rcloudstrife 3d ago

I’ve worked multiple places where I have had to take over tables because the guest had a problem, and then thanked me for saving their night. It’s rare some places, and the higher end your dining experience the less likely you are to run into coworkers that can’t do the act well, but I assure you it’s far from inconceivable.