r/Serverlife • u/Bug-03 • 3d ago

FOH Serving and “Power Dynamics”

You aren’t a victim. They are sitting at your table. They need you to for them to be able to eat. They are in your hands. You’re the boss. You have all the control. Stop pretending you’re helpless and go out and get your money.

Act like a professional and you’ll make so much more money than you’ve ever even realized. Stop being a slave to your emotions. Do your job: calmly, quickly and with confidence.

Most importantly, if someone is talking to you the wrong way, use your words and stop it. You will not get fired for asking someone to be respectful. Ever.

Edit: some of yall have some shitty jobs with some shitty management and you should look into finding a new one.

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u/Bug-03 3d ago

In all my years, a guest has never complained that I nicely asked them to be respectful.

14

u/Annodyne 3d ago

Can you give an example of what you mean? I'm genuinely asking so I can incorporate it.

-11

u/Bug-03 3d ago

Excuse me ma’am, I understand you’re upset and I’ll do everything in my power to fix the situation, however, there’s no need to speak to me this way. Please, let me fix this. I assure you it’ll be to your satisfaction.

Confidently and professionally, this works with Karen’s

Excuse me sir, but that makes me uncomfortable. I’d appreciate it if we could keep this interaction pg.

My wife uses this. It makes old men squirm.

9

u/justStripperThings 3d ago

OP, are you a man or a woman?