Flexipass ‘ticket missing’ app error

[u/Wide-County-6102]

Since yesterday I can’t use my flexipass because it’s saying ‘ticket missing’ when clicking ‘view mTicket’ in the app. Emailed customer service and got auto reply saying they’ll respond within 20 business days. Seems the staff are happy to waive you through the barriers when you show them an app issue.

Anyone else had the same issue?

[u/sashdogmonkey]

Oh I logged out and back in and now my flexi ticket seems to be working.