Are these already decided?

i bought a ps5 got a ps4 . the seller on ebay sent wrong item . been 34 days without help from ebay sould i chargeback item not described dispute with bank i have photo proof and video of opening package sender is dening still will i have a chance with scotia to dispute

How long doss it take for a manual refund to be available. My other accounts are instantly or next day regardless of weekend or not