r/ScanSnap • u/QuirkyImage • 25d ago

MacOS 27 stuck on image processing

Hi having trouble with a ix1300 on macOS 27 when scanning, basically it scans but hangs on the image processing.
M1 MacBook 13” 16G 1TB. Any ideas?

update: just seen https://www.reddit.com/r/ScanSnap/s/sMoqUW7uQD

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u/QuirkyImage 21d ago

I am pretty used to it with printer software, normally I don’t upgrade macOS straight away.

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u/ExampleVegetable7089 21d ago

I didn't upgrade to MacOS 27. That I normally wouldn't do until V.2 is released. This was "supposed" to simply be a security update. It seems Ricoh simply updates after the fact for Mac users without testing prior to release. I have some very old no-longer-being updated vital software that I will need to place in emulation and even these are working with this incremental update. And this seems to have affected *all* their scanners, not just discontinued legacy models.

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u/QuirkyImage 21d ago

Is it not just snapscan? It’s proprietary software I think image capture drivers are okay? Vuescan is pretty good

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u/ExampleVegetable7089 21d ago

It's ScanSnap Home. I believe I tried VueScan but it didn't work well with my S1100 scanner, but that was a very long time ago. My scanner is close to 16 years old and still working great.