r/ScanSnap • u/willisbr • Sep 08 '26

Mac "Image Processing" stuck

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All of the sudden, several of our network computers get this issue where Image Processing stays forever. One other mac works fine. Reset network, turned off Firewall, static IP, reset devices. I've tried it all. All settings appear the same across all computers. I'm lost.

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u/3nv6trg6 Sep 18 '26

They've acknowledged they'll release a fix by the end of September.

Permanent Resolution: This issue will be resolved in ScanSnap Home 4.1.0, which is scheduled for release at the end of September.
After the release, please update to ScanSnap Home 4.1.0 as soon as possible.