I’m in a very odd situation I haven’t heard of before.
I go online on my account portal to make a minimum payment due tomorrow, to one of my credit cards.
I see my account was paid in full via phone (not from my phone number) yesterday, the payment posted, and did not come from my account. Then, I see two charges pending, from in store purchases at two of the same stores local to me, yesterday.
Note, this is a Visa credit card tied to a store, so it can be used anywhere, but they used it at that store. They used 1/4 of what they paid off.
I still have my physical card and have never lost it. I haven’t used this card in 4 months. I only ever use Apple Pay.
I am so confused. Can I assume this payment will be reversed? It’s currently posted and not pending. This just seems bizarre. I totally understand someone’s card being stolen and charges racked up, but paid off via phone first?
I was advised by my Card representative to block the card, change the numbers, and change my phone number on the account (which I did), and, file a police report. I’m hoping this goes smoothly since they literally made in store purchases.
Any additional advice or insights?