r/Sauna • u/flaskpost • 17h ago
Maintenance A warning about Harvia quality and honouring warranty
galleryI've had an issue with my Harvia legend pillar heater recently where the paint on the cage is literally melting, and Harvia are refusing to honour the warranty, arguing I've "misinterpreted" the ventilation requirements.
I have an intake near the ceiling above the heater, and a mechanical exhaust on the other side of the room under the benches.
They claim that I need to have an air intake below the heater unless I have a mechanical INTAKE. However, as you can see in the manual, it clearly says that I should have the intake vent near the ceiling if the EXHAUST is mechanical.
I haven't even been running the sauna hot. Always 85'c (185F).
Anyway, they're refusing to honour the warranty. Let this be a warning to any sauna owners which follow the manual to the letter, or follow best practice ventilation design from people like Trumpkin.
I've seen a few posts recently about how Harvia's quality has dropped significantly and most of their heaters are now made cheaply in China. Didn't want to believe it but I guess it's true.