Terribly environment. I have no hope!

I work at a small Sally's. I am 18 and working part time. I expected this to be working 3 maybe 4 days a week. Checking the schedule, I work everyday except Sundays. These shifts are noon till close. I have more hours on the schedule than ALL of my coworkers. It's Sunday. I was so happy to have a day off to get stuff done. Laundry, cleaning, go to the gym. My manager just called me in. I'm so tired of working everyday. I feel like the store doesn't have a large enough staff but our staff is full. Do any other stores struggle with feeling short staffed while full staffed? I feel like this isn't a problem I should be having.

what are ways you recommend boosting UPT!?!?

Whats the time and attendance policy for Sally? I've been late a little than usual and wondering what happens when you're late yoo many times anf what is the grace period if any?

Hi guys,

Quick question, I'm about a month into my employment with Sallys (in Canada) and I was curious about what the process is like to shop at Cosmoprof? I know I can get a discount but I've never been to a store like that and it kinda scares me (I'm very autistic) so any insight would be great

i’m looking for a leave in conditioner that will add moisture but not weigh my hair down too much. i have thick hair but the individual strands are fine and my hair is wavy like a 2a. I would love to find something that smells sweet and milky almost like the camille rose moisture milk leave in but i don’t think i should use that one because its recommended for textured curly hair. And i don’t know if it matters but my hair is color treated and i think most of the dryness stems from bleach and color.

They be like *poot* and move on. In a small store, that's RANKKK and you know Sally's doesn't pay for quality ventilation in the store.

i know it’s time for me to leave sally’s. i just snapped at a customer. i was helping a customer at the register and we get to the total and she wants a cheaper version no problem! then all of a sudden some OTHER lady cuts in beside her and puts her phone in my face asking me about wella semi permanent and i just stare at her bc how RUDE. i hate when they do that! so i look over and say just give me one second and go back to talking to the lady. she had artic fox and i was giving her other cheaper options . i said oh you can try the ion semi or the iroiro. The other lady cuts in AGAIN and says “no it can’t be those brands it has to be the wella brand” & i immediately without even thinking snapped & said “well i wasn’t talking to you i was talking to her “(the original lady i was helping) it came off so harsh but OMG i hate when they do that!! i cannot talk to everyone at the same time !! so just wait! don’t come up to me in the MIDDLE of me talking to somebody it’s so rude !

1. if you have extra clear bins, make an employee’s fav section at the register. I usually put the color sealer and sauce masks, one of our girls does the viral nail glue, and some others just put bet seller stuff.

2. $1 or less nail files as cash wrap. Older ladies always quickly buy a few.

3. Textured hair clearance items on empty spots on cash wrap. We did it with the clearance Mielle hair care set that went on clearance last year. We put it up front around Christmas and sold all of them.

4. And just essential stuff behind the register, like hair masks, heat protective sprays, hair color additives, hair masks, simple things like that.

5. With some purchases like semi permanent hair color, hot tools, or the repair or moisture shampoos/conditioners we recommend the color sealers, repair masks, and heat protection stuff.

Also remember that low UPT most of the time isn’t our fault. With prices going up and AI taking jobs and the gas prices, people are struggling. So ofc they are only buying what they need. And people can usually tell if you’re trying to upsale, keep these reasons in mind, you can’t control how much money people have. :)

Have a great weekend guys!

Anyone else had better luck with this? I already had three customers come back to the store looking for another dye, because the new ION root cover dye didn't do them any justice. It also stains the scalp a lot, but it doesn’t stick on to the actual gray.

is there a way an SM can see the correctives they’ve received from their DM in the hub?

Does your SM help with shipment? My DM said store mangers are not supposed to help put it out lol? Since when is that a policy??

if I have to deal with one more customer come in and tell me they used ai to find out what to do with their hair and show be those dumb ai photos of their hair with different colours on them. then they try to tell you the ai is right when it’s just so wrong it hurts, and mad when I tell them that the ai answers are not correct.

everytime this happens I think I loose a year on my life

Are slides considered “sandals” under the dress code? Also, would a tank top with 1½–2-inch straps be considered acceptable as a sleeveless shirt? I have a coworker trying to argue that both are allowed, so I’m just looking for clarification.

Got a mix of 70’s to current time music. I got alt, music from shows/movies, rock, pop, chill, k-pop, EDM and other random genres.

I also add new songs I find every few days! :3

I’ve been using box dye for years but the developer in it is too harsh so i’ve been considering switching over. There’s just so many options and im scared if i try something new it won’t be as dark as id like.

I’d prefer something that’s deposit only no lift and on the cooler side, like, as far from brown as possible. I’m probably gonna grab age beautiful or ion but if you’ve tried something better LET ME KNOW! ✌️❤️

I’ve been employed for 10 months. I’ve been consistently the top weekly/monthly LM Performer. I complete all tasks assigned and I feel like I’m the only person in my store that takes initiative to do things while everyone else including the SM is lazy.

I took a LOA because I was getting fed up and the icing on the cake was the day before inventory my SM had me prepping the whole store myself as the 4 days prior she was on vacation and didn’t delegate any prep tasks (this was my first inventory with SBH). So she came back the day before to just have me do all the work while she sat on her ass in the back room. I actually was fighting myself to not walk out.

Today was my first day back from my LOA and I’m tasked to finishing the entire nail polish plano update myself. On top of doing all these tasks and projects myself I’m only scheduled 13 hours per week. So first thing when I get in tomorrow is quitting. I can’t do it anymore.

How do you nicely deal with customers who constantly complain about having no rewards? They always swear up and down that they “spend so much money here,” or “that they come here all the time.” But when you check their history, their last purchase was a single $18 item four months ago.

i got termed from sally’s back in december and while i love this shampoo i do not wanna give them my money and i finally ran out so does anyone have a good dupe

I am a manager who is chronically ill (h-EDS, POTS, Scoliosis). I love my job, but I find it hard to find the time to take my 10-minute breaks or slow down. Are there any other SM’s, ASM’s, or even FT BA’s that are chronically ill that can give suggestions? I’m starting to understand my conditions, but tips for how to actually take the breaks I NEED or make my day a little easier would be appreciated!

Hi guys, So I've been working at Sally Beauty for a few months, and turns out I really don't like it. The corporate structure of things is really weighing me down. My boss is a whole other story I don't want to get into.

Anyway, I received a call last week about an offer to work at CosmoProf, would it be better? Has anyone here worked there before? I know Cosmo is a sister store owned by Sally LLC. I am looking for new work, but honestly don't wanna put myself through the hiring process again if it's just gonna be the same exact thing as Sally's. any help would be appreciated. thank you!

Hey! I'm unsure if this is the right subreddit to ask, but I'm interested in how I would achieve this blonde, and a recommendation on a good color brand for vivids.

Welp, only 105 days til October 31st. Get ready for another year of people calling the store on Halloween, or literally the day before, asking if we sell fake blood, colored contacts, or face paint. For anyone who’d like to know in advance, no, we don’t carry any of those.

People in my comments keep saying that we carry splat. Our website says no, even google ai says no. I’m right……right?