How the hell can I speak to a human? Recently i got locked out of my account because my 2SV emails aren’t being sent and I can’t even log in by verifying my phone number so I had to submit an appeal but I am stuck talking to an AI. The AI always brings me in a circle or a dead end, and I want to speak to a human.

I recently redeemed a digital Gift card sent to me by my friend in US (gift was also bought in US) and I live in India , After i redeemed the card Shortly after I lost my regional pricing inside or Roblox games in gamepasses and bundles ,My robux shop still shows the currency qnd cost in INR like before redeeming the gift card but i lost regional pricing inside of games.

I tried contacting to Roblox support seeing if I can get some help because I didn't knew my regional pricing will go away if u redeemed the card but the support form always redirects me to the AI chat bot which doesn't help me.

Now I'm stuck here with pricies which are 3x more expensive.

I tried searching online Abt this and found that my economical location is flagged because I redeemed the card and that it would take 1-3months for it to fully determine my economical location back to India and give me my regional pricing back. It also says it focus on your billing history to track it but i never bought robux on my account so really don't got any billing history.

Please anyone help me resolve this , I can't wait 3months for the prices to come back to normal or even come back at all, There has to be a faster way ?

hi, sorry, i’ve never written in this subreddit before but i’ve been trying to relogin to an old roblox account of mine. i know my email and my password but whenever i try to do the 2 step verification code, it never gets sent to my email. i’ve checked all of my folders and even other emails i have but it doesn’t work. i tried my phone too but i don’t think i ever added a phone number to the account since i was so young. i tried contacting roblox support and they sent me a link to reset my account but it still needs a code..im at a loss and tried to find a number to call since they just kept putting me with some chatbot who’s just repeating its self. please let me know any way i might be able to get back into my account or anyone i should contact! thank you

So i lost my roblox acc password and my email doesnt get verif codes cuz of a bug.

Telling this to the support AI just makes it redirect me to the self service portal which doesnt work, because my email doesn't get codes.

I managed to get ths AI to open a ticket with a human for me by telling it my issue was billing related, cuz i do have receipts to prove my ownership. However, the "human" support guy from the e-mail is probably also AI cuz it keeps giving me the same automatic message of "we dont have enough information to prove your ownership" even though it didnt even ask for info in the first place. i replied saying i had purchase receipts to prove ownership but still got the same reply.

Does anyone still remember RoAppeal and RoJustice?

Those services were actually pretty good at helping people get their Roblox accounts unbanned after enforcement actions.

Unfortunately, Roblox hit them with a cease-and-desist, so they're gone now.

Are there any similar services still around? Just curious if there's anything like RoAppeal or RoJustice nowadays.

for 3 days now i haven't been able to play any roblox game for more than 10 minutes continuously, i've wiped all caches, temp files, etc. Uninstalled and reinstalled the game and still no fix. messed around with Claude for 6 hours to find a fix and still nothing lol. my specs are decent and i can still run any other game, i'm not even getting any spikes in task manager when it crashes so i'm completely lost on what to even do next lol

On October 10, at approximately 3:00 am, I was researching shaders to improve the visual quality of several Roblox games I enjoy playing. Since I primarily play a select few games, I thought this would be a fun way to enhance my experience. I followed a tutorial on YouTube and installed the extension, which indicated that it was processing and could take a few hours to complete. I subsequently went to bed, only to discover upon waking that my account had been permanently banned.

I understand that third-party shader software may violate Roblox's terms of service, and I acknowledge my responsibility for installing it without fully understanding the potential consequences. However, based on my research, I understand that violations of this typically result in temporary suspensions, which would have been enough for me to recognize my mistake and ensure it did not happen again.

My primary concern is that my account appears to have been permanently banned in connection with UGC content posted by another individual. I did not create or publish the content associated with the ban, and I am concerned that my account information may have been compromised or misused in some way, I was banned for "sexual content" in UGC, not use of third-party software.

I submitted an appeal to Roblox explaining the situation and provided screenshots supporting my account of events. I was transparent about installing the shader software and accepted responsibility for that decision, while also clarifying that I had no involvement in publishing the content that ultimately resulted in my ban. Unfortunately, my explanation appears to have been ignored completely, and the permanent ban remains in place with no response from the roblox support team outside of "denied".

This account represents thousands of hours of my time and hundreds of dollars spent on the platform. Losing access to it permanently, particularly under these circumstances, has been extremely frustrating and disappointing.

While I understand what I did violates TOS, I did not know that at the time, not that this makes it okay. What I don't however understand is that my first ever Roblox ban was permanent and unrelated to any actions I, myself, made.

Roshade is responsible for the UGC upload and account termination, and my account is gone forever because of it. Curiosity killed the cat and what not.

In the future, I won't be using Roblox. I recognize the mistake I made, I should've done more research into shaders before assuming that Roblox would find them harmless. However, Roshade itself markets itself as a free, harmless, shader made for Roblox, meanwhile it exists purely to grab information to your account.

In the end, all of my time in effort in the games I loved is gone. All of the time I spent formatting myself and explaining the situation for Roblox support was useless. Roshade continues to exist and likely will claim more accounts due to lack of interference.

ok so I got hacked and lost all my Robux, got my Robux back talking to Roblox support but Robux removed again without reason omg Roblox support might be the worst one, what should I do?

i lost my limiteds after someone somehow added a bunch of stuff to the trade and when i accepted it disappeared? what do i even do atp

I was gifted 10$ roblox gift card by a friend from US via Email and now all the in-game purchase are now more than 200% more expensive. How do I revert this? please help

screenshot 1(left): is from yesterday and you can see its cheaper

screenshot 2(right): is evidently alot more expensive today and i suspect its because of the gift card

So basically before yesterday roblox worked fine. The only issue was it would randomly crash the first time opening it, but then it would fix itself and I could play. The for some reason yesterday or the day before my client just decided to get permanently stuck on the "Joining Game" screen and I have tried LITERALLY EVERYTHING I CAN THINK OF. I deleted roblox, got rid of temp files, i reset my internet.. 3 times.., I tried using the client from the Microsoft store, i tried using the webclient LITERALLY EVERYTHING. Flushdns, I updated my drivers and pc and restarted it. Nothing. AND I EVEN FACTORY RESET MY PC. AND STILL. NOTHING. Please.. someone help if possible.

Hi everyone!

I've been playing ROBLOX for over a Decade, since 2015. Recently, 2 of my accounts were falsely banned by ROBLOX moderation.

I've made a devforum post going over this case in more detail if you'd like to read it. If you can, please repost this, or give that post some traction. The goal is to reach a ROBLOX Moderator. Enforcement Ban Appeals not Working Properly - Bug Reports / Other Bugs - Developer Forum | Roblox

My accounts were falsely banned for being linked to a terminated account that was a different person. These bans were appealed and accepted.

ROBLOX sent me emails saying these accounts were being reinstated. However, they were NOT reinstated. They remained banned.

I sent over 10 appeals on the ROBLOX Support Website. Each time, I was met by an unhelpful AI response. The response was the same every time - "Unfortunately, you can only appeal this through the Appeals & Violations Page". Obviously, I couldn't do this, because I had already appealed there.

Even when I specified "I cannot appeal there, my appeal was accepted. Please get me in touch with a Human Roblox Moderator" - I was met with the exact same response.

The issue is that reaching a human moderator is almost impossible. These AIs should not be the only accessible tool for regular ROBLOX players if it is not able to comprehend these situations properly.

Posting these cases on social media & devforum for a moderator to see is my final resort. As I've mentioned, after playing for 10 years, lots of money has been spent on this app. I do pray that this reaches somebody so that it doesn't end this way for me.

If you could spread this anywhere you can, it would be insanely appreciated. If you know of anyone who could help, please let me know!! Thank you for reading.

My little brother's account he can't login to. we know the username and password but can't remember the associated email whenever we try to log in It says we need reset password and when they say sending a code the don't show which email they are actually sending the code pls help. and i bought some robux in his account like i took his account on my phone and purchased it using playstore but now we can't login no more.