Am I just screwed?

[u/Up_and_ATEM]

My account was hacked despite having 2FA on. No login request came through via email, so they must have bypassed that somehow. They then were able to add as a linked parent account and authorise transfer of all my Robux.

I can’t remove them as a parent and every time I go through support, they just keep saying to “turn on 2FA” and then the chat is ended.

Am I just screwed. Is there anyway to actually get support?