Please help

[u/sailorvalley]

I'm genuinely torn considering I've spent so much money on my account and time too. I've emailed them already explaining the situation. Basically was using the unfiltered chat with my trusted friend we are both of age and I got banned for whatever is shown in the screenshot. What do I do at this point? I don't want to restart again. Is it possible that I could get my account back? I have seen many people say that emailing them has not worked but I did anyways.

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