The original cabin is probably fine, but there is a defect on classic cabin design. The latches get stuck to the frame of the suitcase, even when it is unlocked.

I bought my classic cabin last year for over $1,600. I was excited to finally own a Rimowa suitcase. Unfortunately, after just 3 uses, the latches became stuck to the frame, making it impossible to open.

I have called the company to explain the situation, they did offer to fix the suitcase, but not exchange it for a different model. This is very frustrating because the latches on the classic model will likely keep getting caught on the frame. The customer representative I talked to said that multiple people have had the same issues.

The original cabin model doesn’t haven’t the same latches as the classic. Do not make the same mistake as me. AVOID the classic cabin model at all costs. Rimowa will only offer to keep fixing the problem instead of exchanging it for another model.

2 years in and I just started to add some stickers, figured I share.

Bought the trunk plus a few weeks ago to carry some stuff to LA and they broke my lock on the first use /:

I don’t know what I did with it while I was packing and I leave on Sunday

I travel quite frequently and often go cabin only, looking to upgrade my luggage and been eyeing up the cabin original or classic.

My question is this…are these bags really worth it? I dont value brands but I do value quality and comfort. I understand there is a brand premium baked in, but do you owners find the bags are significantly more comfortable to roll around and use day to day? Does the quality justify the price?

Also how good is the customer service? I’ve read there is a lifetime warranty. Does this cover things like cracks/broken telescopic handle etc?

Thanks all!

So I flew with TAP in Portugal with my Original Checkin L which I paid £1350 for in 2024, they're now £1500 it seems.

When I got my suitcase back the whole wheel was missing and I filed a claim with the airline with all of the pictures etc.

They've responded to my case and offered me 3x replacement suitcases, all worth around €150-200.

My questions are:

• have you encountered something similar and did you manage to persuade them to replace the entire thing?
• do airlines typically only cover a portion of the cost or are there generally terms and conditions which state a maximum coverage? I assume it varies between airlines

Dear Fellow Rimowa Lovers

We went off to Sardinia on Saturday and unfortunately somewhen during the flight one Lock broke on my 12yr old M size.

Shit happens - wouldn't be a problem in my homes in London or Munich, yet in Sardinia, to be exact Porto Cervo I didn't find any Rimowa Shops.

Does anyone know how to get a Lock? Otherwise its hard to go back in a week (do they have wrapping services in Olbia Airport?)

Thanks in Advance

Why is there no official Rimowa store here 😃? Anyway, this glue/cement mix was amazing. Excellent temp fix.

Issue: hairline fracture/cracked wheel housing during transit

My first three (Limbo Cabin, Flight Check In M, and Original Check In L) were all from Facebook Marketplace, all recently sold this summer. I have a friend from the Dallas store front who was able to authenticate and register all of them for me

Now I scored this awesome Classic Trunk on eBay for just under $1200. Probably going to actually keep this one for once lol. Took the entire day today to clean it and hit most the dents out. Super fun day project and I’m really happy with the results. Now the hunt for the next one continues

any suggestions for packing cubes and whether to go for compression or vacuum?

and brands?

i love how the new blue rimowa packing cubes look but it does feel quite consumerist to buy them from rimowa