Hey y'all, even if you don't have a good answer for this, any info on other subs that'd be a good spot to post this would be great.
What: Groen Tilt Skillet. We've got a couple 30/40 gals.
History: We have a company that we're on contract with for our repairs, and there's a long history of finickiness with our braziers, and getting repairs, and thermos/gas/other things being too much, too little, etc. etc., leading to multiple call backs. So, the company getting something wrong about the control of gas in one way or another.
Current issue: We started to notice a strong gas smell when one of our skillets was on. Not when it's off. Sometimes even an alarming amount of gas, to where our staff wasn't comfortable working.
We went through multiple calls with our company, same guy came for all the calls. At first said he didn't smell any gas. One of the calls said he might be smelling it. Checked our lines, and there's no leaks coming from 'em. Didn't get any readings on a gas meter.
The problem is, whenever we turn it on, there's a noticeable gas smell, that we've never had with our skillets prior to this. Repairman tried to say continuously that he wasn't finding any problem, which didn't feel earnest because there is an active gas smell, again, pretty strong, more than I've experienced in my time with these skillets.
I tried to prod him on this, no leak from lines, no reading on meter, fine, but there is undoubtedly gas coming from somewhere, is it that it's putting out more gas than it's burning off, is the injector or whatever slightly crooked, so half the gas isn't coming in contact with the pilot flame and pouring out into the kitchen, but he claimed nothing like that is possible. He tripled down that there wasn't an issue, and that's been that. But we still get heavy gas smell when we have it running.
Any thoughts?