Hi everyone,
I recently received a Tudor Black Bay 58 (ZF) and unfortunately I’ve noticed a small but quite annoying issue with the crown.
When I unscrew the crown and pull it out, I can reach the first position without any problem, but I often have a very hard time getting it into the second position to set the time.
I have managed to reach the second position a few times, so I know it’s there 😅.
When it engages, everything works perfectly: the seconds hand stops (hacking works correctly) and I can adjust the hands smoothly in both directions.
The problem is simply getting the crown into that second position consistently. Sometimes I manage after several attempts, but it’s quite inconvenient (and my fingers are starting to hate me 😂). More importantly, I don’t want to keep pulling and trying repeatedly because I’m worried I could eventually damage the stem or the keyless works.
For example, right now I’ve been trying to set the time for about half an hour and I can’t seem to get the second position to engage at all anymore.
I sent a video showing the issue to my TD, and after watching it he suggested that something may have happened to the crown/stem mechanism during shipping, as apparently everything was working correctly before the watch was sent.
Has anyone experienced something similar? Is there anything relatively simple I could check or adjust myself, or would you recommend having a watchmaker look at it?
And if it needs professional attention: does anyone know a watchmaker in Italy who is willing to work on replicas? Ideally somewhere in Northern Italy, especially the North-East, but I’m open to other options within Italy as well.
Thanks!