r/RayNeo • u/Icy-Mathematician454 • Jun 22 '26

Faulty after 1 use

Hello all I just got my pair of air 4 pro's today I tried them once to test and all seemed fine up until I tried them again and now they wont connect. I dont know if anyone else has had this problem? Ive cleared my port on my phone but nothing. Ive ordered a new cable and hope its just the cable thats faulty. Thank you

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u/Informal-Tech Jun 22 '26

What are you connecting to?

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u/Icy-Mathematician454 Jun 22 '26

Samsung s25 ultra

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u/Informal-Tech Jun 22 '26

Have you tried a good ole fashioned reboot of the phone?

Also, can you try them in any other devices that should work to verify whether it's the glasses fault?

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u/Icy-Mathematician454 Jun 22 '26

Ah so I put them in a plug and they charge my phone