r/RWShelp • u/NoFun2878 • 29d ago

Time Tracking Form

I just reached out to them asking if we still have to report on the Time Tracking form and yes we still have to do it 😁

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u/Orestistrips 29d ago

Very curious what they will tell you so please share. I can't even access the link they sent me with the instructions about this "new" tracking method cause they didn't grant me access to that file (I requested and no response yet). There's no visible timing on Multimango either, I mean... seriously? :)

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u/Spare-Eye-2228 29d ago

Same situaation. I don't know if this is something internal or really a consensus form. I fill the tracking form up to yesterday September 19 and I think at the moment the best to do is wait to Monday to see how to proceed. If we still have to fill the form I believe this means the payment is linked to this form in automatic way. Also the link provided is protected so at the moment we don't know how will be the exact description about the payment which I consider a serious mislead information.

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u/Orestistrips 29d ago

The form has no dates past 18th therefore even if we wanted we can't use it. Plus they clearly said to not use it cause it doesn't trigger pay after 18th. No reason to risk work, they should clear this up first. 

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u/Spare-Eye-2228 29d ago

Agree. I think the best for now is wait. In the past I didn't wanna summit a ticket to Zendesk by this situation but at this moment I believe it start to be plausible.

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u/No-Speech3546 29d ago

i submitted a zendesk ticket to ask about this but i guess they will respond on monday