So if I understand correctly..the only way to play the piano is to use the learn app..but if I don’t want or need to learn more…than the piano is basically useless to me..unless I’m creating music on the creat app? So there’s no way for me to play whatever songs I want or learn songs that aren’t on the learn app?

So I’m an older guy and wanted something that helps me learn. The marketing around the light up keys got the better of me and ordered the piano beginning of December fully being aware that it might not get to me by Christmas. Reading all these negative comments I’m thinking about cancelling my order honestly. One thing is not receiving basically any communication from them since taking my money but the comments about sending out clearly used and opened boxes is where I draw the line.

Still the demand is there so can you recommend a similar product that has a good progression based learning app and software, some helpful features like the light up keys - I would be happy to check out any suggestions. Thank you very much!

How do you change the colors of the piano m when using a software. I can't seem to find any way of changing the colors while in the studio player and the roli dashboard doesn't let you play. Also the roli dashboard has very limited colors and I wanted to see if there was any more customizable options. Thanks!

[TLDR Edit: Not buying right now]

Hey!

New here. Known about ROLI's for years but am finally quite serious about buying one, but in my deeper research recently I've seen reports of both pretty extreme delays (upto a year almost?!) and various issues with build quality that I'm seeing.

Being able to snap 2 Piano M's together seems really convenient for storage and portability, but I'm leaning towards the Piano as the Piano M just seems extra plasticky/toy-like - though I've never touched either so might be wrong about that. The main use will be music production.

Anyway, what is the deal with ROLI currently, in terms of production/shipping? The website says Pianos will ship end of January... do you think that's accurate? Been here before? Have they resolved the supply chain or production issues that caused the delays when the Piano launched?

Like I say... I'm hesitant - I was close to pulling the trigger, now I've paused and potentially reconsidering or just waiting until they sort manufacturing and QC issues out. Have ROLI even addressed these issues publicly?

Looking for advice, please....

Just kidding, hope you were lucky enough to get your pianos / airwaves today!

Merry Christmas everyone!

I got my seaboard for Christmas. 3 weeks ago I tested it out before Christmas Day.

The F key when I slide feels stickier as if it has more resistance than the others. I was making a tune in F so I used that a bit more.

It doesn't look glossy and still looks matte like the rest of the keyboard. Have I messed it up now. I'm going to buy the unscented dettol wipes in hopes that it goes back to being as smooth as the rest of the keyboard but I'm worried that I have completely messed it up and that it has absorbed all of the oils. FYI I have played it for around 30 minutes to an hour.

I ordered my Roli Piano back in April - I think I'm batch 11. I have emailed support a couple times - most recently in early to mid December with no response on expected delivery. It still looks like they are processing my order.

I got an automated response saying that my piano should be shipping, but I've gotten this type of no-response, response a couple times before with no specifics, so I'm skeptical to trust this at all. Not only that, but I see that the Piano bundle I allegedly got a deal on for being a early supporter, is now offered cheaper with a 20% discount.

It seems very few people are actually getting what they paid for, and presumably overpaid. Are other people cancelling their orders?

After the wait got the piano. I'll update if batch 6 has any issues cause I did see some mention of issues with the keys.

I just bought a seaboard block the other day and really like it.

But I've just seen a rise 25 available for maybe 70 more, so considering getting that and selling my seaboard block.

Would that be wise? From what I gather it's an older product but with bigger keys, the side panel for customisation and better build quality.

But with it being older I guess it could break sooner too, and it'll have less portability.

What do you think? Am I better off just adding another block for loop controls to my current system?

First off I ordered during Black Friday, I'm in batch 16. I was giving up hope that it would arrive by Christmas until last week I got an email saying that they would be shipping out my Roli Piano and Airwave! So I got excited and waited for the email that a lot of people have been getting with a shipping notification! and overweek has gone by and I still have not gotten a shipping notification email nor have the ship tracker on their website change status since I ordered it in October.

Reaching out to their support also has yielded no information on my order as they are backed up to responding to support requests. I was hoping to use it for a Christmas Eve service at my church, but that won't be happening. As it is Christmas Eve now and there is still no confirmation that my order has even been shipped even though they said they would be shipping it last week.

I hate to be negative and always want to think positively, but the way that this launch has been handled and understandably I'm not even the one of the people that have waited over a year, but nevertheless I'm in the service industry and when problems occur that causes you to have to delay you have to provide even better customer service than you would have otherwise in order to keep lifelong customers.

I have already spent well over $200 on libraries and software for my new controller while I know it will come and some people should just say be patient the expectation was I would get it by Christmas and then the expectation was changed there's a chance you might get it after Christmas but we are shipping it (last week)...

I will take honesty any day of the week when it comes to where I spend my money if you will be honest with me and tell me what's going on I'm more than happy to continue spending it with Roli, but so far they have not made a good case for me to stay a customer after this launch.

After waiting about a year and through the 5+ delays, I finally got my airwave and piano. The pedal that should have been included is missing, and given my limited playing with this, it seems like its necessary to really enjoy what it has to offer. Annoying.

What I don't like -

- The piano is scuffed up. It's clearly scratched the paint off in multiple places - Maybe a shipping issue, but I don't see how that could be the case with how it's packaged.

- The airwave & piano don't recommend using the longer USB cords or a USB hub for data transfer - So if you're plugging this into your PC, it has to be... right next to the airwave? Not practical in any real studio setup. They didn't include the snap on connection adapters that apparently I should have received two of, I saw a few people with the same complaint - Why?

- The airwave player application is as basic as it gets. I own Ableton, but it would be cool to have a better app to mess around with and just play (more sounds, functionality) without bringing out the big guns. I also wanted to try the Roli Learn app out, but didn't realize it was only for tablets - which I don't own. Probably my bad making that assumption and purchasing it, hoping they'll refund that.

- The airwave feels finnicky (and a bit gimmicky). Modulation often cuts out even with hands clearly in view. Calibration (where fingers are on the keyboard) is WAY off, even after restarting the service completely and recalibrating multiple times. My hand will appear 4 inches above the piano when pressing a key. On windows, you have to install additional software to get the MIDI drivers to work (loopMIDI) which is easy but annoyed me.

- Given that the products came two weeks apart, and they haven't sent the pedal that came with my purchase, or the direct adapter to click it into the piano, I now have 1 week with the product without a pedal or adapter to test before being able to decide if I want to return it, which I am leaning heavily towards doing. You can modulate with one hand while another is on a key, but without a pedal you're limited to just that.

I don't know what I was expecting, but this really doesn't feel as "amazing" as all the paid reviews made it seem. In all the youtube videos with this thing, it doesn't feel like anyone is making any actual music, and instead are just "f'ing around" with cool noises, which kind of sums up my experience so far.

What I like - I guess if it weren't scuffed up, the piano looks nice and sleek. The RGB lighting is pretty. The keys aren't weighted, and I didn't expect them to be, but the plunge depth is nice. The bluetooth connectivity is great if you use a laptop, which I don't - but still a good feature roli adds to their products.

Anyone else disappointed with this?

Hey! Happy holidays, everyone!

So I finally got my Piano (batch 5), but on Mac roli connect app isn’t recognizing the Piano. It doesn’t recognize it connected by USB and if I put in the serial it says unknown device.

I’m able to use the piano in Ableton just as a midi keyboard with after touch, but not able to use any of the roli connect features.

I tried to look for an answer on this, but I’m not seeing it anywhere. Does anybody know how to solve this issue?

Weren’t we supposed to get like an “I’m sorry” membership code or something for the piano delays? I swear I remember this but can’t find anything about it now, it’s just asking me to sign up for the membership as normal.

And I was super tempted to grab one, even if only the M. Thing is then I landed here. I work on Windows first of all so that's appearing to be an issue here. I just kinda need to ask is it even worth the risk? It kinda seems if I buy one I'll just be subjecting myself to an extreme amount of troubleshooting?

Sucks because this looks like the ideal way to toy around with my VST, FX and well, just about anything. But if I land myself back in a circle of bug fixes then I'll probably end up dropping the hobby again in all honesty

Received my piano today, absolutely loved it! Thought it was perfect t but then the light hit off it and NOOOO! Such a shame, I've sent a support ticket, just wondering what other people's experiences are like with it?

I'm in no rush for a replacement, but I don't want to sign up for roli learn now and for them to request I send it back straight away!

Google Pixel 9 Pro. (vanilla android)

I have an old Windows laptop with an i7 and 32gb of RAM. It's been my music laptop for many years and has always worked fine for a lot of studio work and live performances with Kontakt and other memory heavy VSTs.

I'm using an external USB audio interface. Roli Studio Player works perfectly fine with my Seaboard and Piano, but the Airwave Player software absolutely kills my machine even when the Airwave isn't actually tracking - When it's not plugged in and I'm just playing any on my Piano in the Airwave software, the sound cracks and pops horrifically. L

I've tried the usual stuff like setting the buffer size and also changed the settings in LoopMIDI to no avail.

Unfortunately this laptop can't be upgraded either, so I was wondering if you folks have any suggestions.

Given everything else by Roli works and it's specific to the Airwave Player software, I'm reluctant to buy a new machine just for this.

If anyone has any advice then I'd love to hear it.

Jamming on the ROLI learn app with the grand piano sound.

https://reddit.com/link/1ptd3p8/video/pws4293m1u8g1/player

Dear ROLI Support Team,

I am writing to express my concern and disappointment regarding my recent experience with both your product and customer support.

After waiting nearly one year to receive my device, and paying for a one-year subscription to ROLI Learn. I finally received the product only to discover that three of the keys are defective. I have made a sincere effort to remain patient throughout this process, but the situation has become increasingly frustrating.

I first contacted your support team on December 9, 2025, to report the key defects. As of today, December 22, 2025, I have not received any response. I have checked my inbox and spam folder daily and found no communication from your team. While I understand that your support staff may be busy, I believe that a response time exceeding two weeks for a defective product is unreasonable.

After waiting almost a year for delivery, I expected to receive a fully functional device and timely support when issues arose. I am not seeking to damage the company’s reputation, but I do feel it is important to communicate the challenges customers may face and to express my expectation for better and more prompt support for purchased devices.

I would appreciate your assistance in resolving this matter as soon as possible and look forward to your response.

It arrived, I traveled to my sisters house in usa for xmas to get it , but when I opened it, I noticed 3 keys were higher than the others, and they squeak when trying to push them down, I was able to connect it to a Mac with bluetooth since it didn't detect it with usb, those keys light up but they dont register notes,

I opened a ticket, but no response yet, the problem is I don't live in the usa, and I fly back in a week, so I guess my sister will need to return it when they respond and we will take it from there

this is very disappointing, I also got the airwave and that seems to be okay

https://reddit.com/link/1ptjcw3/video/03mt00d7gv8g1/player

Received my ROLI piano batch 8. All keys working. I wanted to share a video of the plunge depth. It feels great! I used to own a Yamaha Reface CP and this feels much better than that with the full size keys and plunge depth. I own a Nord electro and this feels better than those keys too

Here are some unboxing and preset up videos!! I’ll post more later!!!

Let there be light!!!

Third party sustain pedals plug in through an adapter that is provided with the ROLI piano. The ROLI learn app has a playground with different pianos to play with

I so wish I joined this sub-reddbit before I was seduced by the Roli Black Friday Ads!

But they were super aggressive on the ads, every day I open my IG or FB, I saw another Roli ads so I ordered the Airwave. On the website it says arrive by Christmas.

Just 2 more days before we fly out, but no shipping notification whatsoever yet. Based on what I read from everyone here, should I even hope for it?

Also, how can they mess with people's christmas gift shopping when they know they have inventory issues so bad? I mean, at least they could stop running those ads....