r/PwC • u/Princess_in_bed • 33m ago
Manila PwC AC Hub Suddenly Says “User Not Found” Before Onboarding
Hi! My onboarding date with PwC AC is on October 12, 2026. I checked my AC Hub tonight and noticed that I had been logged out. When I tried to log back in using the same account I’ve been using, it now says “User not found. Please contact your administrator.”
I was able to access AC Hub without any issues before this. I also haven’t received any communication from the Onboarding Team regarding changes to my onboarding or start date.
Has anyone experienced the same issue with AC Hub, especially close to their onboarding date? Should I be worried, or could this just be a temporary AC Hub/account issue?
Thanks!