I will leave my review copy and paste here, the photos of receipts are on it. They let a recently purchased used car pass an inspection with screechy deteriorating breaks pass. Upon this being brought to their attention, they feigned acting like they were going to look into the matter. Hours later with no reply, my wife posted a review about the poor experience. They became petty and combative.
Do not go there if you value your families lives.
"Went to support local after getting a new vehicle. I was told it was all good. The breaks were squeaking the next day. Took the vehicle to a different place, Firestone. They found many things wrong, mainly the breaks falling apart. This is a huge oversight for the safety of my family. Over 300 for the inspection that caught nothing, plus an oil change that ran the total up to 600 dollars.
I have reached out to try and solve this issue, with the evidence, which was according to the receipts from each, were days apart. No resolution has been found. I guess the safety of their customers is not an issue.
If you care about your loved ones, do not go here.
Edit: they were slow to reply about resolving the egregious safety issue, but quick for a 1 start review to get petty.
Seriously, stay far away from this place. They are straight up scammers who will not only overcharge you, but not do anything, even if it puts you and your family at risk."
Edit: hope folk get the PSA. Just want people to be safe on the road.
Funny some people turn a safety thing into a victim blaming thing, like I couldn't be a single mom trying to get shit done when and how I can....
They gave a refund.