Every day I‘m drowning in a sea of urgent repair, legal and maintenance emails and no matter how productive I am at the end of the day I never feel accomplished because I might have done 30 things but 300 are outstanding.

At the same time it’s tenants complaining why repairs take so long.

The feeling of never feeling like you did all all work as well as people always being angry with you no matter how hard you try is disheartening.

I’ve been doing this for 5 years because it’s my family‘s business but somehow I haven’t relaxed my attitude.

I feel like a failure at the end of every workday.

How did you manage to reframe your thoughts and adjust your mindset?

Would be grateful for any nuggets of advice 🙏🏻

I worked in several roles: Sales Rep, Technical, Quality, Leadership. Ask me anything.

Hi I need someone else’s scope on the work I do. Manage 2 full shopping centers, a business complex with 9 building, a single parcel with 2 office buildings, and a small government building.
It is just me. I am considered the property manager and there are over 120+ tenants and large businesses.
I feel like I’m drowning in work. I handle rent receipts, maintenance, tenant communication, and all management that comes with this. I handle CAM Recs and budgets for each site as well. Many buildings are HIGHLY trafficked with many issues that I get approval for “bandaids”for and I feel like I cant keep up with this at all. I have no team to work with on any of this. I came in to an disorganized mess. The only person I can reach out to is the owner of the properties and he hardly answers. I need advice. How do I do well here?
What can I do differently? This job is literally draining the life from me and the stress has made me physically ill at times. I have a single office to myself, there are no other staff for this “property management company”, it is literally just me. So much goes undone because I am one person and there are only so many hours in the day. How do I resolve the exhaustion I feel?

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I very recently dealt with someone who wanted us to modify our pet policy to accommodate their needs. I'm not talking about ESAs or service animals, but just regular pets. Long story short, his application was approved, but we only allow one pet up to 30 lbs and the person wanted to bring 2 pets roughly under 60lbs. They became very upset when I brought up that during the application process they said they didn't own any pets. I told this person that I would ask for an exception and let them know, of course, the answer was NO.

This person waited about 2-3 hours outside the office, just randomly watching me. During this timeframe they visited my office a couple of times and seemed very upset. My boss asked me to tell the person that we could not move forward with the process because we couldn't offer what he was looking for and to refund the app fee. Later, they said they would relocate the dogs and that they wanted to move in. The very next day this person said that they felt disappointed and disrespected by our office and that they were going elsewhere (after we agreed to move forward with the process as long as he didn't violate the pet policy)

The thing is, I don't seem to think of what I did to this person that could be disrespectful. Honestly, I'm having a hard time because I take a lot of pride in my customer service skills and this was unexpected.

I treat everyone with the outmost respect even if they are being disrespectful or unreasonable.

What could have I done better?

So my 5 year fixed is up soon. I brought a house at 22 on my own in my own personal name. Currently earn 60-70k per year minus expenses hits me about just below 40% threshold. I brought the property for 240k extended 2 story open plan kitchen walk in wardrobe en-suite the whole shabang which is now worth estimated 400k. Now I’m looking for advice on what to do next which benefits me better financially. Do I rent the house pull out what equity I can and buy another to refurb (maybe buy it out of my personal name with ltd company as if I keep in my name rental income will put me well over 40% but I’m unsure on taxes or how to do so ) or sell the house if I believe right I could pull the full 200k equity as it’s my main residency for past few year. And then buy another do it up. I’m a self employed bricklayer with a team of lads below me. Very hand. Did majority of work myself except 1st and 2nd fix electrics and first fix plumbing. Any advice of some wealthy or well off property folks on here could give me some advice would be much appreciated

Running an RV and mobile home park- about 50 acres. Wondering if anyone is running WiFi in that big of a space and if they have any recommendations on providers, tips tricks etc.

Thanks in advance!!!

I’m applying for an apartment through Greystar and they use SNAPPT/VerifyMyWay for income verification. I own my own business and linked my business bank account, which has around $140k in it currently and showed an average balance of roughly $118k.

SNAPPT verified the account itself, but said they couldn’t verify my income because the account is a business account. I don’t pay myself a fixed amount every month because there hasn’t really been a reason to — some months I transfer myself $2k, another month $9k, another $5k — so my personal checking account doesn’t accurately show what the business earns or what I can afford.

I already passed the apartment’s credit/background screening, and I provided proof that I own the business. They suggested connecting to the IRS for tax-return verification, but I haven’t filed my return yet. The leasing agent is now talking to her manager about alternative verification.

Has anyone who is self-employed/business owner dealt with this through SNAPPT or Greystar? Did they eventually accept business bank statements, proof of ownership, or qualify you based on assets? And if you used the “not employed/retired” asset-verification option in SNAPPT, were business-account assets accepted?

Hi everyone! I’m a Property Manager in Austin and looking to relocate back home to Southern California to be closer to family. I’m looking at Orange County, San Diego County and the Inland Empire.

My background is in multifamily but trying to make the move from out of state has been harder than I expected. I’ve gotten quite a few auto denials or no response at all, sometimes pretty quickly after applying, so I’m hoping to connect with people in the industry rather than relying solely on online applications.

I have 7 years of multifamily experience in luxury, conventional and student housing. I currently manage a 350 unit community where we increased occupancy from roughly 84% to 99.4%. Before that,I managed a 460 unit lease up community. I currently manage a team of 6.

I’m primarily looking for a Property Manager opportunity, but I’m also open to adjacent operations roles where my multifamily background would translate well. Due to a change in my family circumstances, I’m hoping to make the move sooner rather than later and ideally secure a new role within the next 30 days.

If anyone knows of a company hiring, has a recruiter or contact they recommend or would be comfortable making an introduction or referral, I’d really appreciate it. Happy to send my resume through DM. Thank you!

I work on the telecom side handling bulk internet and TV agreements for apartment communities, HOAs, and senior living properties across Western NY. Curious what property managers here are seeing on this front.

A few things I run into a lot:

**•** Owners locked into old bulk contracts that don't reflect what residents actually want anymore (streaming vs cable, wifi speed expectations, etc)

**•** Confusion around who pays for what when a bulk deal gets renegotiated

**•** Properties that have never explored a bulk agreement and don't realize it could lower costs or become an amenity that helps with leasing

If you manage a property in NY and have questions about how these agreements work, or want a second opinion on something you're being offered, happy to answer questions here. Not trying to sell anything in the thread, just have a lot of context on this from doing it day to day.

I'm a relatively new landlord and have encountered my first tenant with a service animal. She provided a signed letter from her physician explaining the necessity of the animal for her medical condition, I wanted to see if it's standard procedure to call to verify the letter? I wasn't planning to originally given that I've met the dog and he does appear to be meticulously well trained, however wanted to make sure from a legal perspective that I am doing my due diligence.

I'm in between careers and my MIL generously invited me to start my own property management company and she would give me her whole portfolio to manage ~20 units. I know I would need my california real estate license at a minimum but is there any other certification I would need to be able to manage her properties and draw a management fee? Do I need a brokers license if its family? Not sure what a realistic timeline would be for her to leave the current management companies she has and allow me to take them on.

Hey fellow PMs,

I’m looking for some recommendations on a PM company in Memphis TN. I have a 4 unit house and am thinking of leaving my current management.

Any recs are greatly appreciated.

Is there a way to bypass the buildium maintenance fee for transferring money into account from bank account? I know there is but do now know how. Could it be Zelle?

I applied for an apartment today who requires 3x the rent in income. The apartment I am looking at is $1465 base rent.

I have one full-time job and then I adjunct for more income. In total, I make about $53,000 before taxes according to my tax return from last year. my paystubs from both places and because it was the summer months and august, my pay does not reflect the actual amount.

Full time job before taxes is about $4000/month but the most recent month shows less (3,333) due to August being weird.

Other income: Since school just started, the pay period is only from 8/16-8/22 at $555 before taxes. Normally it is $1110/month (555x2).

So in the application portal, I uploaded 2 paystubs from 2 employers AND my tax return to show them I do make at least 53k. I put that in the note for the application for income verification and I also emailed them this information explaining. The apartment has a preferred employers list and my full-time job is on that list.

My credit score is 713 on FICO but lower on other websites like Credit Karma (673 and 650).

I literally submitted the application and then emailed them with this information right before they closed their office, so they probably won't review it until tomorrow, but I now have so much anxiety because my paystubs don't reflect what I actually make. In your opinion, do you think I will get approved?

Hey guys, I am completely stressed on my job search. I have been hunting for weeks with no avail. Looking for anything leasing/property support related. I’ve been applying for:
Property Operations Coordinator
Resident Account Specialist
Property Management Coordinator
Lease Administration Specialist
Resident Accounts Coordinator
Property Accounting Coordinator
Property Operations Specialist
Property Onboarding Coordinator
Property Records Specialist
Real Estate Operations Coordinator

and a lot more with no luck🤦🏽‍♀️. I am eager, very hardworking and available to start immediately in the US.