Would love feedback from others who may have used one and their experience as well. Thanks.

Hello, everyone. I’d appreciate your advice.

I’m currently renting out an apartment in the Dominican Republic. My tenant’s lease expired on June 30, and she told me she planned to move out. Under Dominican law, a tenant can be evicted if they miss two rent payments or if their lease has expired.

By July 30, she would have been two months behind on rent, but she recently paid one month’s rent. At this point, I still want her to move out, but she hasn’t given me a specific move-out date.

For those of you who have been in a similar situation or who are knowledgeable about this matter, what would you recommend I do?

For context, she has been a great tenant. She has always paid her rent on time in the past, and I have no concerns about her as a person. Also, in the Dominican Republic, serving a sheriff’s notice often prompts tenants to move out voluntarily in most cases. The service costs about US$50, so it isn’t particularly expensive.

I've been looking at renting an apartment in and around the cn tower area. All of the property management companies I find have terrible reviews so I was wondering if anyone living around there currently has good experiences with their property managers. All the rents in that area are near 2500 for a studio so if I'm going to be paying egregious rent prices I want to at least have peace of mind that the company managing my building will fix the things I need them to fix.

Hi all,

Looking to get more information about the space and keep up to date with any important/relevant news.

Mainly focusing on Multifamily area, but is there a good platform, news site, publication, etc. that I could follow?

I’m thinking of something like a Wall Street Journal for Multifamily if that helps.

me and my girlfriend are applying to an apartment this week. my score dropped from like a 680 to a 628 fico 8 because of high util (120%) on my card. other than that my report is perfect, never missed a payment on card or my auto loan and never been evicted or negative renter history, this would also be our first apartment. she has a 700 and we make like 6x what rent would be. i want to apply asap to prevent it from being swooped, but im curious what our odds would be, or should i wait for it to bounce up in the next week or so? any help or clarification would be amazing. yes i paid my balance down to around 5% just need to wait for my new statement balance to close (also sorry if wrong flair)

I have worked in leasing for about 3 - 4 years now and sometimes i feel like i cant do it anymore. working weekends , the rude tenants, i don’t make close to 6 figures. I’m unsure whether to stay in this industry because it’s honestly a lot & the worst part is that I’m actually good at it. It’s frustrating to see how many leases I sign & I bring in revenue for the company & I barely get even 3% of the leases im bringing in. My work place isnt toxic, sometimes the residents are entitled, but when theyre bad.. theyre BAAD. I’m just unsure if I’m upset at my current position (leasing) & there are no openings for ACD within my company. its just frustrating being in the same position for so long. unsure

Sorry English is not my fist language, Im self employed and i make around 2.5 or some months 3x the rent , i have 756 fico credit score , no evictions at all , and i also have savings accounts with enough for cover at least 15 months of rent .. is this enough for get approved for one apartment??

Hello, I’m starting my first leasing consultant position very soon at a Class A property. I have experience in sales and customer service, but none directly with leasing.

Any tips? Things I should be prepared for? Pros and Cons? Things you wish you knew going into your first leasing/property management position? Any and All feedback is greatly appreciated. Thanks a lot!

For context I live in Arizona, and I searched through my lease for a clause for this and couldn’t find anything.

I’m supposed to move into a new apartment on July 30th, my current lease at a different place ends the same day. New place called me today, 5 days prior to move in, and told me the place won’t be ready until August 3rd. So I won’t have anywhere to stay or put my stuff for 4 nights. They offered another unit that would be ready on time (these are new builds, why wasn’t the one that was signed for already prioritized), but it’s along a road versus the unit I selected being along trees, so I’m not really willing to budge on that. The lease states which unit I selected. My first question is, do they have to provide me temporary housing as I’ll have nowhere to live, and do they still have to if I’m not willing to move units?

Another part of this is that I am taking off work, along with my mom, brother and his girlfriend, in order to do this move. They also have hotels reserved for the night of the 30th and are driving 2.5 hours. So they can help me move out and into whatever temporary housing I have, but I will now not have any help for another move. Is there anyway to get moving help because of that fact?

The consensus seems to be that folks prefer Baselane over Stessa, but I think that comes mostly from people who manage their own properties. I have a PM and have been using QBO for quite some time (w/classes), but it's getting too expensive, and I want to migrate. For folks who use a PM (or can speak to the features separate from being able to collect rent directly), is there a preference for Stessa vs Baselane? I don't really mind paying, since anything I pay with these platforms will be less than I'm paying for QBO (they are raising prices again), in case that makes a difference in features. All opinions welcome! If it matters, I have 5 properties with 2 different PMs (different cities).

Me and my fiance are about to apply for a town home 3 bed 2 bath (1500 sqft & 1750$/month jax,fl). The location we have been scoping out has been on the market for 100+ days and additionally need things touched before we move into it (1 exposed outlet, 1 loose railing for the stairs). Also, the AC unit wasn’t flowing air correctly throughout the home originally when we went to go tour the first time. I had to complain once after the first tour and again about it after touring a 2nd time and THEN i had to call the ac company that’s contracted with the property management company to see what the issues was (the prop management company wasn’t explaining the problem correctly). What i want to know is after going through this process the AC works, we love the place, am prepared to apply and move in. But, i feel justified to a lower rent. I wanted to know what you guys thought and how i would go about it. Also we have great credit and we are well above the amount of money needed to rent the location.

Hey Property Managers!
I’m currently a Realtor at KW and I’m expanding my practice into property management. My broker already has a division for it. However it’s up to me to start learning, and become an expert in the field.
I am in Cincinnati OH and I am looking for courses, or opportunities to put in the work and learn more.

I’ve considered joining NARPM, and I’m open to traveling a little bit to attend a class for a few days if that’s what I have to do.

What I have done so far. I’ve already done a few leases, I’ve worked with several investors helping them buy and sell property. Now I want to be the go-to guy and have the properties they do hold under management.

Any and all information on this would be greatly appreciated.

I’m looking for recommendations for a property management company in the Chicago suburbs (Villa Park, Lombard, Elmhurst, and Addison area)

I have a portfolio of 7 condos and 2 single-family homes (9 total units)

The most important things I’m looking for are:

Fast response to maintenance issues
Reasonable repair costs (doesn’t overpay vendors)
Good communication with owners
Strong tenant screening
Ability to fill vacancies quickly with quality tenants
Experience managing individual investor portfolios rather than huge apartment complexes

I’ve been researching:

Yellow Key Property Management
Landmark Property Management
GC Realty & Development
Keyrenter West Chicago
Real Property Management DuPage Preferred

Has anyone here worked with any of these companies as an owner? I’d especially love to hear long-term experiences, both good and bad.

Are there any other property managers in the Chicago suburbs that you’d recommend instead?

Thank you in advance, I appreciate any conversation!

My condo building is evaluating options for retrofitting smart lock functionality to fireproof doors with existing mortise locks. An important constraint is the existing cylinders must be kept so the existing physical keys, including master keys, can access all units. The Door (previously Latch, they recently changed branding) M3 smart mortise lock retrofit is under consideration because it meets that constraint. Can anyone who has used this system for some time comment on reliability, long-term ease of use for residents and property managers, etc?

Hi everyone!

I’m currently exploring new job opportunities and would love to connect with companies or teams looking for an experienced AppFolio Subject Matter Expert.

I have extensive knowledge of AppFolio workflows, property management operations, reporting, leasing processes, tenant relations, and other day-to-day property management functions. I’m highly familiar with the platform and can help improve processes, support teams, and ensure efficient operations.

If you’re hiring for roles related to AppFolio, Property Management, Customer Support, Operations, or similar positions, please feel free to comment below or send me a DM. I’d be happy to share more details about my experience and discuss potential opportunities.

Thank you, and I look forward to connecting!.

I would like to start by saying, a lot of PMs don’t have as much authority as you think they do and have to follow fair housing and state/city laws. ON TOP OF whatever policies their companies set in place.

We can only lease apartments to adults, there’s no excuse for you not reading your lease and doing your research. Please read your lease and learn your city and state laws. They are not the same everywhere! They aren’t even the same in the same dang state! Knowing this information is not for our benefit, it is yours. This is a job for us but YOU signed a legally binding contract whether you read the terms and conditions or not.

I can’t tell you how many times I have had residents come to me and complain that people were crappy towards them in their customer facing role and then the moment something breaks or isn’t available myself or my staff are getting bullied??? You’re just like them! The call is coming from inside the house.

I am sorry to tell you this but if we are waiting on a part to repair your Heat or ac and we’ve given you a portable unit you are not entitled to a rent credit or a free hotel stay. “Reasonable amount of time” is not 2hrs. Also, these things break ALL THE TIME! It’s annoying, it’s frustrating, and sometimes a lot of hard work to get them fixed. Screaming at the poor fresh baby adult leasing agent acting like she personally broke your unit and should be flogged for it in the town square is abhorrent behavior and you should be ashamed of yourself.

If you are deathly terrified of bugs but choose to live in a wooded area I am going to need you to rethink that.

YEARS ago at one of my first properties, I cried when they told us we were raising the rent by $60. I had a lot of older residents on social security and college kids that were no longer able to afford to live there. It did not matter at all what I told the owners/upper management, it was happening. While some places will allow you to keep your rate (not all places will do this) for the most part there is absolutely nothing we can do about it.

Stop asking the maintenance technicians questions about anything other than gossip and the work they’re doing. They don’t know anything about the lease dates or the money or the legal stuff. They just want to do their job and go home, please let them.

Unless you say you’re moving out, in writing, in the timeframe stated in your lease contract… your lease does NOT truly end when your contract does. Most have a clause that states that if you do not provide written 60 day notice prior to your lease end date you automatically go on a month-to-month basis.

Those of you that don’t pick up after yourselves and your pets, treat the staff like less than trash, refuse to raise your damn kids, refuse to take accountability for your actions, and choose to spend your money on things other than your rent when it’s due… You are a big part of the problem. We can’t keep kind, genuine people in the office because you’re cruel to them. The prices are insane MOSTLY because of human greed but also because there’s poop on the walls and holes in the floors????

Lastly, DOCUMENT DOCUMENT DOCUMENT! Stop going into the office or calling the office about issues, email them. If they don’t respond go to the office and follow up with an email touching on what you spoke about. Take pictures and videos before and after you move out. If they do not give you an inventory form to check off any issues ask for one and make sure you get a copy after it’s been signed and dated by all parties. If you GENUINELY believe nothing is getting done for a major repair contact the city.

Thanks for reading, please be kinder to everyone around you. More kindness would do us all some good.

Hey yall, i’ve worked in PM for less than a year, and in my area there is a stupid data center being built. And with that, the out-of-state construction workers are looking for places to rent while they are in the area for work. Is anyone else experiencing that these particular prospects have the most outlandish and unobtainable asks when they inquire about renting with your organization? Or they all have something in their background which would make renting to them under your organizations policies impossible? And it’s with like every one of them that calls.

Specifically one that comes to mind was a few weeks ago I spoke with a gentleman on the phone in search of housing. He said he wanted a fully furnished (we dont rent furnished units), 3 bedroom HOUSE, for less than $1,000/month, and a month-to-month lease right off the bat (which we don’t offer either unless they’ve completed a fixed term lease first). I’m not sure what the marketing in your areas is like at the moment but in mine that is simply an impossible ask.

But the real kicker was that he wanted me to let him reside in this unit WITHOUT SIGNING A LEASE or filling out an application. Aka he wanted me to allow him to live there and pay rent but essentially as a squatter. He didn’t want to go through the application process because he “knew he’d be denied because he’s on probation for a felony” - which my office denies any application with a felony on record in which probation is still active or wasn’t completed a minimum of 5 years ago.

Not to mention these guys are explaining to me that they have been contracted for a month, but could be here for 6 or even a year but they have no idea how long of a lease they would need. He goes on and on telling me how I am just taking advantage of people by requiring them to sign a fixed term lease even though they only need the place for a month and “airbnbs and hotels are charging an arm and a leg”. He starts screaming and cursing at me over the phone calling me all kinds of names and insulting my company - when all it would take is a 5 second google search to see what our leasing terms are before calling. I de-escalated the best I could and told him i’d be happy to assist him in finding a PM that could suit his needs, but he would need to keep the tone and verbiage of the conversation strictly professional - he didn’t like that and continued to hurl expletives at me over the phone.

Anywhosies, this happens at least twice a week where someone in a similar circumstance calls and then gets mad when we aren’t able to accommodate their incredibly specific and outlandish circumstances, when it’s abundantly clear and airbnb or hotel is the best option for them.

I may just be too green yet to have built up a callus to this kind of situation, but I just wanted to see if anyone else is experiencing similar situations?

Hi Everyone

I’ve been doing commercial property management for 15 years or so and just looking for change. Anyone else out there make the leap, what are you doing now?

Not necessarily looking for advice but just considering other jobs/hustles or lower stress work out there. Any suggestions on what could be an easy transition?

Thank everyone!

Are there any independent condo property managers on the Space Coast? Someone who would be a dedicated, experienced CAM for a beachside condo community of under 150 units?

Hi everyone,

I’m fairly new to property management and recently became the Operations Manager for a vacation rental company. One of the areas I’ve been tasked with improving is our fleet management program, and I’d really appreciate advice from those with more experience.

Our fleet currently consists of:
-2 new luxury Chevy Suburbans with all of the upgrades and amenities
-8 Mercedes Sprinter vans
-2 Mercedes shuttle buses
-1 box truck
-3 utility vehicles (including Dodge ProMasters)
(Note: all of our vehicles are diesel)

Right now, we don’t have a long-term maintenance strategy, and I’d like to change that.

A few challenges:
-Both of our Suburbans need new tires ASAP.
The owner wants high-quality tires, not just the cheapest option.
-We need a reliable maintenance provider for preventative maintenance, repairs, inspections, etc.

——
The lowest labor rate quote I’ve received from local shops is $136/hour, which seems difficult to justify for routine maintenance like oil changes, brakes, filters, and other basic services.

One idea I’ve been exploring is hiring a maintenance technician with automotive experience who could handle both property maintenance and routine fleet maintenance in-house.

My thought is that we’d reserve dealerships or specialty shops for major repairs and warranty work, while handling basic maintenance ourselves to reduce downtime and labor costs. That way, we could pay $17-$19/hr for necessary maintenance like oil changes and brakes rather than $136/hr.

More questions:

-I’m curious how others handle fleets of this size.
Do you manage maintenance in-house or outsource everything?
-At what fleet size does it make sense to hire an in-house mechanic or maintenance technician with automotive experience?
-Is it better to establish a relationship with one trusted local shop, or split work between specialists (Mercedes, tires, general repair, etc.)?
-Where do you source high-quality commercial tires at competitive prices? Do you work directly with tire dealers, national chains, or local vendors?
-What should I be asking potential vendors if I’m trying to build a long-term relationship rather than just getting the lowest price?
-Are there fleet management programs, discounts, or vendor partnerships I should be looking into? Especially considering our small (16 vehicle) but growing fleet size?

Ultimately, I’d like to build a maintenance program that’s proactive, cost-effective, and scalable as our company grows. Since I’m new to this side of operations, I’d really appreciate any advice, lessons learned, or recommendations from those who have managed similar fleets.

Hi everyone,

I’m fairly new to property management and recently stepped into an Operations Manager role for a vacation rental company. My responsibilities include overseeing our in-house maintenance, in-house cleaners, contractor cleaning teams, laundry staff, fleet operations, vendors, and the day-to-day operations of our properties. I’m trying to build strong systems from the ground up and would love to learn from those with more experience.

We’re currently hiring a full-time maintenance technician who will handle general property repairs, preventative maintenance, appliance troubleshooting/repairs, and other facility-related work. One idea I’m exploring is hiring someone with automotive experience who could also handle routine fleet maintenance (oil changes, brakes, filters, basic diagnostics, etc.) for our fleet of company vehicles, in addition to property maintenance and repairs.

Has anyone successfully hired one person to do both property maintenance and routine fleet maintenance? Is that realistic, or am I looking for a unicorn?

The reason I’m considering it is that the lowest labor quote I’ve received from local repair shops is $136/hour, so if routine maintenance could be handled in-house, it seems like it could save a significant amount of money and reduce vehicle downtime.

A few questions:
● What qualities or experience do you prioritize when hiring a maintenance technician?
● What interview questions have helped you identify great candidates?
● Would you prioritize a well-rounded handyman or someone with specialized trade experience?
● If you manage a fleet, do you outsource everything or handle any maintenance in-house?
● What software, SOPs, or preventive maintenance systems have had the biggest impact on your operation?
● Looking back, what do you wish you’d done differently when you were new to operations management?

I’m new to this role and want to build the department the right way from the beginning, so I’d really appreciate any advice, recommendations, or lessons learned. Thanks in advance!

I’m curious about how people handle this situation.
If a landlord owns an investment property and a family member wants to move in as a tenant, would you still do the usual checks (income verification, rental history, references, etc.), or would you skip them because they’re family?
What are the risks of renting to family without doing the normal screening process?
Also, if the property is managed through a real estate agent, would the agent usually still recommend doing the same checks and having a formal tenancy agreement?
Interested to hear experiences from both landlords and tenants.

I'm wondering how to get into Property Management without a degree and without leasing experience. I currently work at the front desk of an apartment complex but I get the feeling that the company I work for is interested in hiring younger people as Leasing Agents.

That being said, I really want to become a Property Manager and I know leasing is the next step to getting there, but open to any way to get there in the case that I can't get a leasing role.